h1. Sun Convergence 1 Update 1 Release Notes
These Release Notes contain important information available at the time of the general release of Sun Convergence 1 Update 1, including:
{toc:minLevel=2|maxLevel=2}
h2. About Convergence 1 Update 1
See [Introduction to Convergence|CommSuite:Introduction to Convergence Software#IntroIWC].
h2. What's New in This Release of Convergence
See the [What's New|Communications Suite 6 Update 1 What's New#What's New in Convergence 1 Update 1] document.
h2. Requirements for Convergence 1 Update 1
For Communications Suite requirements, see the [Requirements for Communications Suite 6|Communications Suite 6 Update 1 Component Products Release Notes#RequirementsforC6].
For requirements specific to Convergence, see the [Requirements for Convergence 1 Update 1|Communications Suite 6 Update 1 Component Products Release Notes#convergenceproductreqs].
h2. Convergence Installation Notes
See the [Communications Suite 6 Update 1 Installation Guide] for information on installing Convergence.
h4. Running Other Applications in the Application Server Web Container That Convergence Uses
You can install other applications into the Application Server web container where you install Convergence. Note, however, that with Communications Suite you get only a license for Communications Suite dependent applications (Convergence, Access Manager, Delegated Administrator). You must pay for licenses for other non-Communications Suite dependent applications using the Application Server web container provided by Communications Suite.
h4. Running the Convergence Initial Configuration Program in Secure Mode
In some configurations, the Convergence {{init-config}} program fails when Convergence uses the {{secure=true}} option to run the Application Server {{asadmin}} commands. Specifically, the {{asadmin}} commands invoked by {{init-config}} fail in this situation.
*Situation:* This issue occurs when the Application Server is configured to run in non-secure mode, and the Convergence {{init-config}} program is configured to run the Application Server {{asadmin}} commands in secure mode. In the Convergence {{init-config}} program, the *Secure Administration Server* check box is checked by default.
*Solution:* If you are running Application Server in non-secure mode, when you run the {{init-config}} program, uncheck the *Secure Administration Server* check box in the Application Server: Administration Instance Details panel.
If you are running Application Server {{asadmin}} in secure mode, you can accept the defaults when you run {{init-config}}.
h2. Convergence Compatibility Issues
If necessary, this section should list any compatibility issues.
{anchor:CCKnownIssues}
h2. Problems Fixed in This Release of Convergence
h4.6704008
*The Avatar does not function when the Instant Messaging Server requires SSL (when you require secure communication between Convergence and the Instant Messaging back end).*
h4.6702084
*If you use the shift key and arrow keys to select multiple mail messages, all messages displayed in the current folder disappear.*
h4.6701392
*In Internet Explorer 7, when you send a long message with a large amount of text, Convergence takes a long time to send it and appears to be unresponsive.*
h4.6700482
*In Internet Explorer 7, if you tab from the Subject: field in a message, the cursor focus goes to the sign-out button instead of to the body text.*
h4.6701368
*In Internet Explorer 7, when you try to export the address book, a security warning message is displayed. You need to click the message and click Allow Download to export the address book.*
h4.6697581
*After importing a Microsoft Outlook CSV file into Convergence, the birthday and anniversary are lost.*
h4.6699749
*When you import a v-card created using a Macintosh address book, the email addresses are lost though they are in the right format.*
h4.6697558
*After importing an LDIF file with lists into Convergence, the list is displayed only after re-logging in.*
h4.6698171
*In some cases, when you log in to Convergence, the browser does not respond, and a dialog appears stating that a slow script is making the browser unresponsive.*
h4.6699600
*When you mouse over a button, it remains highlighted even when you do not click it.*
h4.6701571
*If mail service goes down and is started again, the client does not appear to reconnect to the mail service, and mail is not available in the client UI.*
h4.6694908
*In Safari, when you drag and drop a message into a folder, a larger area of the screen than only the folder is selected.*
h4.6692011
*Calendar Online Help needs updates*
h4.6714325
*OLH: "Calendar Preferences". section has some unsupported features details*
h4.6693923
*Address Book Online Help needs updates*
h4.6702725
*In Internet Explorer 7, if you click the email ID of a contact in the Corporate Directory, an error message is displayed.*
h4.6656871
*The Up/Down arrow keys do not work in Address Book when using Internet Explorer 6 or 7.*
h4.6700603
*If you attach a file to one instance of a recurring event and specify that the attachment applies to "only this occurrence," the event is attached to all occurrences of the event.*
h4. 6687949
*The Add from Address Book tab lists only personal Address Book contacts. It should also list corporate Address Book contacts.*
h2. Known Issues and Limitations in Convergence
The Convergence known issues are grouped in the following categories
{toc:minLevel=3|maxLevel=3}
h3. Known Issues: General and Authentication
h4. *6775482*
*In Firefox 3.0.x, the URL for Convergence 1 Update 1 Help page is not properly loaded and displayed.*
This issue occurs in Firefox 3.0.x only. The URL for the Help page does not escape the "TM" and spaces in the URL string; thus, the URL link does not connect to the actual Help page, and it is not loaded properly. With other browser versions, the URL string in question appears as: {{Sun%E2%84%A2%20Convergence%20Help}}. On Firefox 3.0.x, it appears as: {{Sun<TM> Convergence Help}}.
h4. *6701184*
*The Note field in the Create or Edit Contact screen does not highlight a misspelled word in Internet Explorer 6 and 7.*
h4. *6702002*
*Creating a group saves the help text if the user does not enter any values.*
h4. *6699051*
*If pop-up windows are blocked in the user's browser, functions such as printing dialog, IM, timeout warning, and navigate away warnings do not work.*
From the user's perspective, it appears that these functions do not work. Convergence does not display a dialog telling users to enable pop-ups.
h4. *6697453*
*No option to set default photo or delete photo.*
There is no option to set default photo or delete photo from the Address Book. Address Book should have the same kind of option as in Instant Messaging for setting default photo.
h4. *6691137*
*Timeouts are reported in dialogs as formatting errors.*
If you take an action such as creating a mail folder and wait until the action times out, the error dialog tells you there was a formatting error in the folder label. It does not say that your action timed out.
h4. *6690719*
*Pressing the Tab repeatedly gives usability issues in Create Contact.*
When creating an Address Book contact, click the work email field then keep pressing the Tab key. After the Notes field, if you press the Tab key, focus shifts to the Buddy List.
h4. *6686058*
*Presence alert does not close completely (or right away) when clicking Close button.*
h4. *6686064*
*The Show Contact in presence alert should highlight the contact in the roster.*
h4. *6688678*
*Restoring the default photo from the Avatar properties widget does not ask for confirmation before saving.*
h4. *6679055*
*In Internet Explorer 6, logging in to the Convergence client consumes 99% of CPU resources.*
For some time after logging in (for example, for one minute in some cases), the browser is unresponsive.
h4. *6610071*
*Reloading the page causes the Mail tab to be displayed, no matter which tab was displayed originally.*
For example, if you are viewing the Address Book and reload the page, the Mail view is displayed.
h3. Known Issues: Mail
h4. *No Issue ID*
*In Internet Explorer, if you open a compose window and try to paste a list of addresses into the To: or CC: field that exceeds 4000 characters, the field is populated with blank spaces. If you highlight the field, you can see the addresses.*
This is a known IE issue. It does not occur with other browsers.
*Workaround:* You can fix this problem with a registry modification. For details, see
http://support.microsoft.com/kb/240121
h4. *6783674*
*With Firefox 3.0.x, you cannot re-size the sort columns in the header list displaying subject, sender, date.*
This issue only applies to Firefox 3.0.x. You cannot re-size the subject or sender column to display more of the subject text or sender's address.
h4. *6780252*
*When you compose a message with the RTF editor and switch to plain text, double quotes (") are displayed as follows:*
{noformat}
"
{noformat}
Similarly, an ampersand (&) in RTF is displayed as {{&}}. This issue also occurs when you use Reply, Reply All, Forward, and so on.
h4. *6779427*
*When you save a message as a draft in plain text and then reopen the draft, spaces are displayed as {{ }}.*
When you first save the message as a draft, the draft is saved correctly. It is only when you open the message again that the {{ }} characters are inserted in place of spaces.
h4. *6739123*
*With Internet Explorer 7, if you send a message larger than 100 KB, the message does not get delivered and the browser stops working.*
This is an IE7 issue; it does not occur with other browsers. It does occur with IE7 in other mail clients as well as Convergence. You must exit and restart the IE7 browser to use it again.
h4. *6694440*
*When you perform a mail function that takes time to complete, the dialog buttons that handle the function are not disabled, and the cursor does not change to a wait symbol.*
For example, if you select all messages in a folder, the related dialog button should be disabled and the cursor should become a wait symbol until all messages are selected.
h4. *6693443*
*An error message inadequate for end users is displayed when the Messaging Server goes down during a mail session in Convergence.*
If you are using mail in Convergence and the Messaging Server goes down, a pop-up error message states "Mail Service: connection refused" rather than displaying a user-friendly message such as "A temporary problem has occurred. We'll be back soon," or "Working on your request..."
h4. *6692441*
*In Internet Explorer 7, when you compose a message, the cursor does not focus properly in the compose text window.*
For example, if you open compose message, enter information in the To: line, click the Tab key, enter information in the Subject: line, then click the Tab key, the cursor does not focus in the message text area.
h4. *6692400*
*A message being composed is not auto-saved if the only change was in message priority or receipt status.*
If you compose a message and make any change since the message was created or since the last save, the message will be saved automatically at the end of the auto-save period (by default, every five minutes). However, auto-save does not occur if the only change is in message priority or receipt status.
h4. *6657490*
*An email message containing more than 170 KB of text is received as an attachment.*
This issue occurs on Solaris SPARC and x86 platforms. It does not occur on Linux. This maximum value is specified with the {{maxtext}} parameter in the client configuration.
h4. *6630169*
*In certain cases, users can read mail and contact details after they have logged out of Convergence.*
For example, if a user starts Convergence, then opens the Convergence url in a new tab, then logs out of Convergence in the new tab, the user can still read mail and see contact information in the first tab.
h4. *6625314*
*When the unread message count is disabled, the Convergence mail application selector always shows the message count as zero.*
This issue occurs when the Messaging Server {{configutil}} option {{local.service.http.showunreadcounts}} is configured not to return the unread message count data ({{configutil local.service.http.showunreadcounts=0}}). When this option is disabled, the unread message count appears as *0* in the Convergence mail application selector. This option should not be shown to the end user if Messaging Server is configured not to return the unread message count data.
h3. Known Issues: Calendar
h4. *6784462*
*Multibyte/European characters in the file name of an event or To-do attachment are garbled.*
If you attach a file to a calendar event or to-do list and use multibyte characters in the attachment file name, the file name is garbled.
h4. *6780373*
*If you select a subscribed calendar on which you have limited permissions, you cannot create events or edit your own user-owned calendar.*
This issue occurs when you select a calendar to which you have subscribed, when your permissions on the subscribed calendar are limited. When you then try to modify your own calendar by, for example, adding an event or editing event details, you are unable to do so.
h4. *6737224*
*In calendar, in the Next 7 Days view, the Refresh button does not work.*
If you open the Next 7 Days view in calendar, and an action modifies your calendar, clicking the Refresh button does not display the modification. For example, if another user invites you to an event or an event is deleted from the Convergence Server, these changes do not appear after you click Refresh.
h4. *6699058*
*In the calendar, the printing button looks like this ">>" and does not have a label, which is inconsistent with the printing buttons in other services.*
h4. *6698967*
*In Safari, after you change the calendar view a few times (for example, from week to day to month view), the button indicating which mode is selected is no longer highlighted.*
h4. *6691971*
*The More link in a calendar continues to be displayed after the calendar is deleted.*
If you add events to a calendar until the *More* link appears, and then delete the calendar, the *More* link remains displayed until you refresh the browser.
h4. *6691933*
*In Agenda view, if you add an event and change the calendar you are viewing, the new event continues to show up in the second calendar until you refresh the browser.*
In Agenda view, the same event is shown twice, once in the original calendar and once in the second calendar.
h4. *6691922*
*Changing the days of the work week in your calendar has no effect when you create recurring events.*
For example, if you include Saturday as a work day and create a recurring event that occurs daily, the event does not show up on Saturdays.
h4. *6645274*
*A recurring event specified to end "never" actually ends after 60 recurrences.*
If you specify that a recurring event end "never," Convergence uses the default value for the number of recurring events, which is 60. You can only find out about this limit by scrolling through your calendar, as Convergence does not indicate the limit.
h4. *6641358*
*When you add a new event in month view, using natural language to specify its duration does not yield the correct event duration.*
For example, if you add a new event in the Calendar, specify event details such as "Lunch at 1:15 tomorrow for 45 minutes," the event is created as one hour long (1:15 - 2:15) instead of 45 minutes.
Note that if you enter event details using a different format, such as "Lunch tomorrow 1:15 P.M. - 2:00 P.M.," the correct duration is created.
*Workaround:* Change the length of the event in day or week view, or edit the event.
h3. Known Issues: Address Book
h4. *6704130*
*In Address Book, the Manage Group option does not have a rename option.*
*Workaround:* Right-click on the list of contact groups in the left panel of the UI. This displays the context menu, which includes a rename option.
h4. *6692504*
*In IE7, apostrophes are not accepted in the Group Name text box.*
In IE7, when you create an address-book group and try to use an apostrophe in the group name, the text box does not accept or display the apostrophe. This is not an issue in Firefox.
h4. *6676645*
*The print option does not take all the contents in a contact.*
When you print an address book contact, some fields, such as the country, nickname, and notes, are not printed.
h4. *6654530*
*In the address book, no contact is displayed when the wildcard search value is set to greater than 0.*
By default, the value of the {{ab.pstore.wildcardsearch}} property is set to 0. This enables the wildcard search function to begin returning results as soon as the end user enters the first character.
The feature does not operate as expected if you set {{ab.pstore.wildcardsearch}} to greater than 0. For example, if you set the property to 2, the user must enter two characters before the wildcard search returns results. That is, a value of 2 functions as follows: {{2 - entry/displayname=aa\*}}
*Workaround:* Reset the value of {{ab.pstore.wildcardsearch}} to 0.
h4. *6649025*
*The Address Book Properties window displays incorrect information.*
h4. *6646169*
*In the Address Book, the Sr/Jr option is not displayed in view mode.*
When you create or edit a contact, you can select the Sr or Jr option to add to the contact's name, but the Sr or Jr does not appear when you view the contact.
h4. *6638802*
*When you create or edit a contact in the Address Book, the contact fields such as email address and phone number are not validated.*
You can enter any text in these fields, such as alpha characters in the phone number field.
h4. *6637775*
*Advanced Search in the Address Book is not working.*
When you select the Advanced Search option in the Address Book, enter search criteria, and press Search, no results are returned.
h4. *6609983*
*Incorrectly formatted address/bad address still shows "map" in address book.*
If you incorrectly specify an address book address entry (home or business), the resultant "map" entry points to an invalid place. The fields are not marked and bogus entries still get mapped.
h4. *6673188*
*User is not able to copy contacts from one address book to another group using drag and drop.*
h4. *6688097*
*Cannot make default address book as corporate address book.*
h4. *6690711*
*In the corporate address book, details of a contact are displayed in the right pane, though no contact is selected in the search pane.*
h4. *6692518*
*Pressing the Enter Key opens the Compose Mail screen.*
When selecting an Address Book contact and pressing the Enter key, the Compose Mail screen is opened. Because an Edit screen is associated with the contact, the Edit screen should be opened when pressing the Enter key.
h4. *6699217, 6654031*
*Accented characters are not imported or exported properly, nor are they sorted properly in the address book.*
h4. *6702142*
Though the corporate address book search does not display any contact, the following message is displayed: "Only 100 entries is displayed."\*
h3. Known Issues: Instant Messaging
h4. *6763513*
*In Firefox 3.0.x, the chat window editor cursor does not appear when you toggle among multiple IM windows.*
This issue occurs only with Firefox 3.0.x.
h4. *6698876*
*Presence information is not shown in an email header (the sender, to:, or cc: list) because the IM Add Buddy icon only accepts the uid@domain in the user name field when you add an IM buddy.*
When you add a buddy in IM, you must use the uid&domain format for the user name. You cannot use the user's email address. However, once the buddy is entered as uid@domain, that user's email address, as shown in the email header, is not recognized, and therefore the presence information does not appear in the email header.
h4. *6696906*
*The avatar properties widget should indicate the file-size limit or image dimension limit that can be uploaded.*
By default, a text message should indicate these limits, as in the following example: "You can only upload a file size up to 100KB & image dimension up to 2000 x 2000." Without this warning, users are more likely to try to upload oversized pictures for their avatars that will fail to upload properly.
h4. *6696027*
*In Instant Messaging, adding from the Address Book always adds the buddy to Friends group.*
*Workaround:* Manage the group then add the contact.
h4. *6689431*
*Buddies in the Instant Messaging roster can be duplicated in the same group.*
You cannot delete the duplicate entry; if you delete one entry, all the entries for that buddy are deleted.
h4. *6688269*
*Unable to chat with buddy using Instant Messaging if pop-up blockers are enabled.*
If you select a buddy on buddy list, then select the pop-up menu item, "Send message to," does not generate any activity.
*Workaround:* Disable pop-up blockers and restart your browser.
h4. *6684054*
*Instant Messaging chat window: Click a URL link in chat, opens up new tab in chat window not main browser window.*
h4. *6668868*
*Users in a buddy list who are in Do Not Disturb or Away status are not sorted.*
If you sort users (for example, in alphabetical order), the users in the following modes are not sorted: Do not disturb; Away; BRB; On the phone; Out to lunch; Gone home.
h4. *6665909*
*Offline messages do not show up or are not emailed.*
If a user opens a chat session with another user and one user refreshes the browser, messages are not received if messages were sent before the user's browser has been refreshed.
h4. *6665897*
*When you create a new chat session and refresh or reload the browser, the old chat session remains.*
The old chat session should be closed after a browser reload or refresh.
h4. *6664158*
*You cannot add the first contact to any group other than Friends.*
When a user adds the first contact to the buddy list, that first contact must be in the Friends group.
h4. *6662902*
*An IM user cannot receive chat messages if the user started the session with "block pop-up windows" configured.*
h4. *6632069*
*The IM client disconnects automatically in some cases.*
After a period of time, the IM client goes offline automatically, although the keep-alive packets are being sent from the client. This issue occurs intermittently.
h3. Known Issues: Options
h4. *6694006*
*When you create a mail sieve filter, if you want to include special characters in the mail filter name, you must use Character Predeclared Entities.*
For example, a & or < characters are special characters in XML, and if you enter them in the mail filter name without using a Character Predeclared Entity, an "invalid formatting" error will be returned.
h4. *6676645*
*The Print option does not take all the contents in a contact.*
If you create a contact with all the details then choose Print > Print Group, not all details are displayed.
h4. *6654595*
*The Mail Forwarding options page displays a warning message that the page contains unsaved changes when no changes were made.*
h4. *6648561*
*There is no option that allows you to save a custom (or personalized) message.*
h3. Known Issues: Customization
h4. *6745772*
*When adding a new right-to-left language such as Arabic or Hebrew to Convergence, the UI text is not right-to-left.*
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, then log in as a user created in LDAP with a language preference set to the custom language (for example, Arabic). The UI displays text and aligns widgets left-to-right instead of right-to-left.
h4. *6745757*
*When adding a new language to Convergence, Convergence hangs if no {{resources.js}} file is directly under the {{allDomain}} directory.*
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, creating a directory structure as shown in this example:
{noformat}
/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js
{noformat}
In this situation, Convergence does not load the files; it does not bring up the UI.
*Workaround:* Add an empty {{resources.js}} file directly under the {{/iwc_static/c11n/allDomain/nls/}} directory. Note that you still must create the {{resources.js}} file under the {{/iwc_static/c11n/allDomain/nls/<_new language_>/}} directory. For example:
{noformat}
/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/resources.js
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js
{noformat}
h3. Known Issues: Localization
h4. *6772119*
*Some messages and other text strings in the Convergence UI are not translated.*
Most of these messages concern S/MIME configurations. One message warns you that a message attachment size exceeds the limits set for this installation.
h3. Known Issues: Documentation and Online Help
h3. Known Issues: S/MIME
h4. *6781802*
*When using S/MIME on Windows Vista with JDK6u1.1, the browser hangs for CAC-card users if the first message in the user's inbox is encrypted.*
After the user logs in, as soon as the inbox loads, it tries to decrypt the first message and tries to access the Private key of the user from CAC-card. The browser hangs and the user cannot perform any further operations.
h4. *6756541*
*The S/MIME Java applet fails to load in Windows Vista SP1 with JDK 6 Update 10.*
With Java 6 Update 10 on the machine, the S/MIME Java applet fails to load. With a Java 6 Update prior to Update 10, for example Update 7, the S/MIME Java applet does load properly.
*Workaround:* The following workaround might work in some circumstances.
If you have installed JDK 6 Update 10 on your Windows machine, take these steps:
# Uninstall JDK/JRE 6u10 or later from your system.
# Install only JDK 6 Update 7 or JRE 6u07.
h2. Redistributable Files for Convergence
Sun Convergence 1 Update 1 does not contain any files that you can redistribute.
These Release Notes contain important information available at the time of the general release of Sun Convergence 1 Update 1, including:
{toc:minLevel=2|maxLevel=2}
h2. About Convergence 1 Update 1
See [Introduction to Convergence|CommSuite:Introduction to Convergence Software#IntroIWC].
h2. What's New in This Release of Convergence
See the [What's New|Communications Suite 6 Update 1 What's New#What's New in Convergence 1 Update 1] document.
h2. Requirements for Convergence 1 Update 1
For Communications Suite requirements, see the [Requirements for Communications Suite 6|Communications Suite 6 Update 1 Component Products Release Notes#RequirementsforC6].
For requirements specific to Convergence, see the [Requirements for Convergence 1 Update 1|Communications Suite 6 Update 1 Component Products Release Notes#convergenceproductreqs].
h2. Convergence Installation Notes
See the [Communications Suite 6 Update 1 Installation Guide] for information on installing Convergence.
h4. Running Other Applications in the Application Server Web Container That Convergence Uses
You can install other applications into the Application Server web container where you install Convergence. Note, however, that with Communications Suite you get only a license for Communications Suite dependent applications (Convergence, Access Manager, Delegated Administrator). You must pay for licenses for other non-Communications Suite dependent applications using the Application Server web container provided by Communications Suite.
h4. Running the Convergence Initial Configuration Program in Secure Mode
In some configurations, the Convergence {{init-config}} program fails when Convergence uses the {{secure=true}} option to run the Application Server {{asadmin}} commands. Specifically, the {{asadmin}} commands invoked by {{init-config}} fail in this situation.
*Situation:* This issue occurs when the Application Server is configured to run in non-secure mode, and the Convergence {{init-config}} program is configured to run the Application Server {{asadmin}} commands in secure mode. In the Convergence {{init-config}} program, the *Secure Administration Server* check box is checked by default.
*Solution:* If you are running Application Server in non-secure mode, when you run the {{init-config}} program, uncheck the *Secure Administration Server* check box in the Application Server: Administration Instance Details panel.
If you are running Application Server {{asadmin}} in secure mode, you can accept the defaults when you run {{init-config}}.
h2. Convergence Compatibility Issues
If necessary, this section should list any compatibility issues.
{anchor:CCKnownIssues}
h2. Problems Fixed in This Release of Convergence
h4.6704008
*The Avatar does not function when the Instant Messaging Server requires SSL (when you require secure communication between Convergence and the Instant Messaging back end).*
h4.6702084
*If you use the shift key and arrow keys to select multiple mail messages, all messages displayed in the current folder disappear.*
h4.6701392
*In Internet Explorer 7, when you send a long message with a large amount of text, Convergence takes a long time to send it and appears to be unresponsive.*
h4.6700482
*In Internet Explorer 7, if you tab from the Subject: field in a message, the cursor focus goes to the sign-out button instead of to the body text.*
h4.6701368
*In Internet Explorer 7, when you try to export the address book, a security warning message is displayed. You need to click the message and click Allow Download to export the address book.*
h4.6697581
*After importing a Microsoft Outlook CSV file into Convergence, the birthday and anniversary are lost.*
h4.6699749
*When you import a v-card created using a Macintosh address book, the email addresses are lost though they are in the right format.*
h4.6697558
*After importing an LDIF file with lists into Convergence, the list is displayed only after re-logging in.*
h4.6698171
*In some cases, when you log in to Convergence, the browser does not respond, and a dialog appears stating that a slow script is making the browser unresponsive.*
h4.6699600
*When you mouse over a button, it remains highlighted even when you do not click it.*
h4.6701571
*If mail service goes down and is started again, the client does not appear to reconnect to the mail service, and mail is not available in the client UI.*
h4.6694908
*In Safari, when you drag and drop a message into a folder, a larger area of the screen than only the folder is selected.*
h4.6692011
*Calendar Online Help needs updates*
h4.6714325
*OLH: "Calendar Preferences". section has some unsupported features details*
h4.6693923
*Address Book Online Help needs updates*
h4.6702725
*In Internet Explorer 7, if you click the email ID of a contact in the Corporate Directory, an error message is displayed.*
h4.6656871
*The Up/Down arrow keys do not work in Address Book when using Internet Explorer 6 or 7.*
h4.6700603
*If you attach a file to one instance of a recurring event and specify that the attachment applies to "only this occurrence," the event is attached to all occurrences of the event.*
h4. 6687949
*The Add from Address Book tab lists only personal Address Book contacts. It should also list corporate Address Book contacts.*
h2. Known Issues and Limitations in Convergence
The Convergence known issues are grouped in the following categories
{toc:minLevel=3|maxLevel=3}
h3. Known Issues: General and Authentication
h4. *6775482*
*In Firefox 3.0.x, the URL for Convergence 1 Update 1 Help page is not properly loaded and displayed.*
This issue occurs in Firefox 3.0.x only. The URL for the Help page does not escape the "TM" and spaces in the URL string; thus, the URL link does not connect to the actual Help page, and it is not loaded properly. With other browser versions, the URL string in question appears as: {{Sun%E2%84%A2%20Convergence%20Help}}. On Firefox 3.0.x, it appears as: {{Sun<TM> Convergence Help}}.
h4. *6701184*
*The Note field in the Create or Edit Contact screen does not highlight a misspelled word in Internet Explorer 6 and 7.*
h4. *6702002*
*Creating a group saves the help text if the user does not enter any values.*
h4. *6699051*
*If pop-up windows are blocked in the user's browser, functions such as printing dialog, IM, timeout warning, and navigate away warnings do not work.*
From the user's perspective, it appears that these functions do not work. Convergence does not display a dialog telling users to enable pop-ups.
h4. *6697453*
*No option to set default photo or delete photo.*
There is no option to set default photo or delete photo from the Address Book. Address Book should have the same kind of option as in Instant Messaging for setting default photo.
h4. *6691137*
*Timeouts are reported in dialogs as formatting errors.*
If you take an action such as creating a mail folder and wait until the action times out, the error dialog tells you there was a formatting error in the folder label. It does not say that your action timed out.
h4. *6690719*
*Pressing the Tab repeatedly gives usability issues in Create Contact.*
When creating an Address Book contact, click the work email field then keep pressing the Tab key. After the Notes field, if you press the Tab key, focus shifts to the Buddy List.
h4. *6686058*
*Presence alert does not close completely (or right away) when clicking Close button.*
h4. *6686064*
*The Show Contact in presence alert should highlight the contact in the roster.*
h4. *6688678*
*Restoring the default photo from the Avatar properties widget does not ask for confirmation before saving.*
h4. *6679055*
*In Internet Explorer 6, logging in to the Convergence client consumes 99% of CPU resources.*
For some time after logging in (for example, for one minute in some cases), the browser is unresponsive.
h4. *6610071*
*Reloading the page causes the Mail tab to be displayed, no matter which tab was displayed originally.*
For example, if you are viewing the Address Book and reload the page, the Mail view is displayed.
h3. Known Issues: Mail
h4. *No Issue ID*
*In Internet Explorer, if you open a compose window and try to paste a list of addresses into the To: or CC: field that exceeds 4000 characters, the field is populated with blank spaces. If you highlight the field, you can see the addresses.*
This is a known IE issue. It does not occur with other browsers.
*Workaround:* You can fix this problem with a registry modification. For details, see
http://support.microsoft.com/kb/240121
h4. *6783674*
*With Firefox 3.0.x, you cannot re-size the sort columns in the header list displaying subject, sender, date.*
This issue only applies to Firefox 3.0.x. You cannot re-size the subject or sender column to display more of the subject text or sender's address.
h4. *6780252*
*When you compose a message with the RTF editor and switch to plain text, double quotes (") are displayed as follows:*
{noformat}
"
{noformat}
Similarly, an ampersand (&) in RTF is displayed as {{&}}. This issue also occurs when you use Reply, Reply All, Forward, and so on.
h4. *6779427*
*When you save a message as a draft in plain text and then reopen the draft, spaces are displayed as {{ }}.*
When you first save the message as a draft, the draft is saved correctly. It is only when you open the message again that the {{ }} characters are inserted in place of spaces.
h4. *6739123*
*With Internet Explorer 7, if you send a message larger than 100 KB, the message does not get delivered and the browser stops working.*
This is an IE7 issue; it does not occur with other browsers. It does occur with IE7 in other mail clients as well as Convergence. You must exit and restart the IE7 browser to use it again.
h4. *6694440*
*When you perform a mail function that takes time to complete, the dialog buttons that handle the function are not disabled, and the cursor does not change to a wait symbol.*
For example, if you select all messages in a folder, the related dialog button should be disabled and the cursor should become a wait symbol until all messages are selected.
h4. *6693443*
*An error message inadequate for end users is displayed when the Messaging Server goes down during a mail session in Convergence.*
If you are using mail in Convergence and the Messaging Server goes down, a pop-up error message states "Mail Service: connection refused" rather than displaying a user-friendly message such as "A temporary problem has occurred. We'll be back soon," or "Working on your request..."
h4. *6692441*
*In Internet Explorer 7, when you compose a message, the cursor does not focus properly in the compose text window.*
For example, if you open compose message, enter information in the To: line, click the Tab key, enter information in the Subject: line, then click the Tab key, the cursor does not focus in the message text area.
h4. *6692400*
*A message being composed is not auto-saved if the only change was in message priority or receipt status.*
If you compose a message and make any change since the message was created or since the last save, the message will be saved automatically at the end of the auto-save period (by default, every five minutes). However, auto-save does not occur if the only change is in message priority or receipt status.
h4. *6657490*
*An email message containing more than 170 KB of text is received as an attachment.*
This issue occurs on Solaris SPARC and x86 platforms. It does not occur on Linux. This maximum value is specified with the {{maxtext}} parameter in the client configuration.
h4. *6630169*
*In certain cases, users can read mail and contact details after they have logged out of Convergence.*
For example, if a user starts Convergence, then opens the Convergence url in a new tab, then logs out of Convergence in the new tab, the user can still read mail and see contact information in the first tab.
h4. *6625314*
*When the unread message count is disabled, the Convergence mail application selector always shows the message count as zero.*
This issue occurs when the Messaging Server {{configutil}} option {{local.service.http.showunreadcounts}} is configured not to return the unread message count data ({{configutil local.service.http.showunreadcounts=0}}). When this option is disabled, the unread message count appears as *0* in the Convergence mail application selector. This option should not be shown to the end user if Messaging Server is configured not to return the unread message count data.
h3. Known Issues: Calendar
h4. *6784462*
*Multibyte/European characters in the file name of an event or To-do attachment are garbled.*
If you attach a file to a calendar event or to-do list and use multibyte characters in the attachment file name, the file name is garbled.
h4. *6780373*
*If you select a subscribed calendar on which you have limited permissions, you cannot create events or edit your own user-owned calendar.*
This issue occurs when you select a calendar to which you have subscribed, when your permissions on the subscribed calendar are limited. When you then try to modify your own calendar by, for example, adding an event or editing event details, you are unable to do so.
h4. *6737224*
*In calendar, in the Next 7 Days view, the Refresh button does not work.*
If you open the Next 7 Days view in calendar, and an action modifies your calendar, clicking the Refresh button does not display the modification. For example, if another user invites you to an event or an event is deleted from the Convergence Server, these changes do not appear after you click Refresh.
h4. *6699058*
*In the calendar, the printing button looks like this ">>" and does not have a label, which is inconsistent with the printing buttons in other services.*
h4. *6698967*
*In Safari, after you change the calendar view a few times (for example, from week to day to month view), the button indicating which mode is selected is no longer highlighted.*
h4. *6691971*
*The More link in a calendar continues to be displayed after the calendar is deleted.*
If you add events to a calendar until the *More* link appears, and then delete the calendar, the *More* link remains displayed until you refresh the browser.
h4. *6691933*
*In Agenda view, if you add an event and change the calendar you are viewing, the new event continues to show up in the second calendar until you refresh the browser.*
In Agenda view, the same event is shown twice, once in the original calendar and once in the second calendar.
h4. *6691922*
*Changing the days of the work week in your calendar has no effect when you create recurring events.*
For example, if you include Saturday as a work day and create a recurring event that occurs daily, the event does not show up on Saturdays.
h4. *6645274*
*A recurring event specified to end "never" actually ends after 60 recurrences.*
If you specify that a recurring event end "never," Convergence uses the default value for the number of recurring events, which is 60. You can only find out about this limit by scrolling through your calendar, as Convergence does not indicate the limit.
h4. *6641358*
*When you add a new event in month view, using natural language to specify its duration does not yield the correct event duration.*
For example, if you add a new event in the Calendar, specify event details such as "Lunch at 1:15 tomorrow for 45 minutes," the event is created as one hour long (1:15 - 2:15) instead of 45 minutes.
Note that if you enter event details using a different format, such as "Lunch tomorrow 1:15 P.M. - 2:00 P.M.," the correct duration is created.
*Workaround:* Change the length of the event in day or week view, or edit the event.
h3. Known Issues: Address Book
h4. *6704130*
*In Address Book, the Manage Group option does not have a rename option.*
*Workaround:* Right-click on the list of contact groups in the left panel of the UI. This displays the context menu, which includes a rename option.
h4. *6692504*
*In IE7, apostrophes are not accepted in the Group Name text box.*
In IE7, when you create an address-book group and try to use an apostrophe in the group name, the text box does not accept or display the apostrophe. This is not an issue in Firefox.
h4. *6676645*
*The print option does not take all the contents in a contact.*
When you print an address book contact, some fields, such as the country, nickname, and notes, are not printed.
h4. *6654530*
*In the address book, no contact is displayed when the wildcard search value is set to greater than 0.*
By default, the value of the {{ab.pstore.wildcardsearch}} property is set to 0. This enables the wildcard search function to begin returning results as soon as the end user enters the first character.
The feature does not operate as expected if you set {{ab.pstore.wildcardsearch}} to greater than 0. For example, if you set the property to 2, the user must enter two characters before the wildcard search returns results. That is, a value of 2 functions as follows: {{2 - entry/displayname=aa\*}}
*Workaround:* Reset the value of {{ab.pstore.wildcardsearch}} to 0.
h4. *6649025*
*The Address Book Properties window displays incorrect information.*
h4. *6646169*
*In the Address Book, the Sr/Jr option is not displayed in view mode.*
When you create or edit a contact, you can select the Sr or Jr option to add to the contact's name, but the Sr or Jr does not appear when you view the contact.
h4. *6638802*
*When you create or edit a contact in the Address Book, the contact fields such as email address and phone number are not validated.*
You can enter any text in these fields, such as alpha characters in the phone number field.
h4. *6637775*
*Advanced Search in the Address Book is not working.*
When you select the Advanced Search option in the Address Book, enter search criteria, and press Search, no results are returned.
h4. *6609983*
*Incorrectly formatted address/bad address still shows "map" in address book.*
If you incorrectly specify an address book address entry (home or business), the resultant "map" entry points to an invalid place. The fields are not marked and bogus entries still get mapped.
h4. *6673188*
*User is not able to copy contacts from one address book to another group using drag and drop.*
h4. *6688097*
*Cannot make default address book as corporate address book.*
h4. *6690711*
*In the corporate address book, details of a contact are displayed in the right pane, though no contact is selected in the search pane.*
h4. *6692518*
*Pressing the Enter Key opens the Compose Mail screen.*
When selecting an Address Book contact and pressing the Enter key, the Compose Mail screen is opened. Because an Edit screen is associated with the contact, the Edit screen should be opened when pressing the Enter key.
h4. *6699217, 6654031*
*Accented characters are not imported or exported properly, nor are they sorted properly in the address book.*
h4. *6702142*
Though the corporate address book search does not display any contact, the following message is displayed: "Only 100 entries is displayed."\*
h3. Known Issues: Instant Messaging
h4. *6763513*
*In Firefox 3.0.x, the chat window editor cursor does not appear when you toggle among multiple IM windows.*
This issue occurs only with Firefox 3.0.x.
h4. *6698876*
*Presence information is not shown in an email header (the sender, to:, or cc: list) because the IM Add Buddy icon only accepts the uid@domain in the user name field when you add an IM buddy.*
When you add a buddy in IM, you must use the uid&domain format for the user name. You cannot use the user's email address. However, once the buddy is entered as uid@domain, that user's email address, as shown in the email header, is not recognized, and therefore the presence information does not appear in the email header.
h4. *6696906*
*The avatar properties widget should indicate the file-size limit or image dimension limit that can be uploaded.*
By default, a text message should indicate these limits, as in the following example: "You can only upload a file size up to 100KB & image dimension up to 2000 x 2000." Without this warning, users are more likely to try to upload oversized pictures for their avatars that will fail to upload properly.
h4. *6696027*
*In Instant Messaging, adding from the Address Book always adds the buddy to Friends group.*
*Workaround:* Manage the group then add the contact.
h4. *6689431*
*Buddies in the Instant Messaging roster can be duplicated in the same group.*
You cannot delete the duplicate entry; if you delete one entry, all the entries for that buddy are deleted.
h4. *6688269*
*Unable to chat with buddy using Instant Messaging if pop-up blockers are enabled.*
If you select a buddy on buddy list, then select the pop-up menu item, "Send message to," does not generate any activity.
*Workaround:* Disable pop-up blockers and restart your browser.
h4. *6684054*
*Instant Messaging chat window: Click a URL link in chat, opens up new tab in chat window not main browser window.*
h4. *6668868*
*Users in a buddy list who are in Do Not Disturb or Away status are not sorted.*
If you sort users (for example, in alphabetical order), the users in the following modes are not sorted: Do not disturb; Away; BRB; On the phone; Out to lunch; Gone home.
h4. *6665909*
*Offline messages do not show up or are not emailed.*
If a user opens a chat session with another user and one user refreshes the browser, messages are not received if messages were sent before the user's browser has been refreshed.
h4. *6665897*
*When you create a new chat session and refresh or reload the browser, the old chat session remains.*
The old chat session should be closed after a browser reload or refresh.
h4. *6664158*
*You cannot add the first contact to any group other than Friends.*
When a user adds the first contact to the buddy list, that first contact must be in the Friends group.
h4. *6662902*
*An IM user cannot receive chat messages if the user started the session with "block pop-up windows" configured.*
h4. *6632069*
*The IM client disconnects automatically in some cases.*
After a period of time, the IM client goes offline automatically, although the keep-alive packets are being sent from the client. This issue occurs intermittently.
h3. Known Issues: Options
h4. *6694006*
*When you create a mail sieve filter, if you want to include special characters in the mail filter name, you must use Character Predeclared Entities.*
For example, a & or < characters are special characters in XML, and if you enter them in the mail filter name without using a Character Predeclared Entity, an "invalid formatting" error will be returned.
h4. *6676645*
*The Print option does not take all the contents in a contact.*
If you create a contact with all the details then choose Print > Print Group, not all details are displayed.
h4. *6654595*
*The Mail Forwarding options page displays a warning message that the page contains unsaved changes when no changes were made.*
h4. *6648561*
*There is no option that allows you to save a custom (or personalized) message.*
h3. Known Issues: Customization
h4. *6745772*
*When adding a new right-to-left language such as Arabic or Hebrew to Convergence, the UI text is not right-to-left.*
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, then log in as a user created in LDAP with a language preference set to the custom language (for example, Arabic). The UI displays text and aligns widgets left-to-right instead of right-to-left.
h4. *6745757*
*When adding a new language to Convergence, Convergence hangs if no {{resources.js}} file is directly under the {{allDomain}} directory.*
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, creating a directory structure as shown in this example:
{noformat}
/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js
{noformat}
In this situation, Convergence does not load the files; it does not bring up the UI.
*Workaround:* Add an empty {{resources.js}} file directly under the {{/iwc_static/c11n/allDomain/nls/}} directory. Note that you still must create the {{resources.js}} file under the {{/iwc_static/c11n/allDomain/nls/<_new language_>/}} directory. For example:
{noformat}
/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/resources.js
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js
{noformat}
h3. Known Issues: Localization
h4. *6772119*
*Some messages and other text strings in the Convergence UI are not translated.*
Most of these messages concern S/MIME configurations. One message warns you that a message attachment size exceeds the limits set for this installation.
h3. Known Issues: Documentation and Online Help
h3. Known Issues: S/MIME
h4. *6781802*
*When using S/MIME on Windows Vista with JDK6u1.1, the browser hangs for CAC-card users if the first message in the user's inbox is encrypted.*
After the user logs in, as soon as the inbox loads, it tries to decrypt the first message and tries to access the Private key of the user from CAC-card. The browser hangs and the user cannot perform any further operations.
h4. *6756541*
*The S/MIME Java applet fails to load in Windows Vista SP1 with JDK 6 Update 10.*
With Java 6 Update 10 on the machine, the S/MIME Java applet fails to load. With a Java 6 Update prior to Update 10, for example Update 7, the S/MIME Java applet does load properly.
*Workaround:* The following workaround might work in some circumstances.
If you have installed JDK 6 Update 10 on your Windows machine, take these steps:
# Uninstall JDK/JRE 6u10 or later from your system.
# Install only JDK 6 Update 7 or JRE 6u07.
h2. Redistributable Files for Convergence
Sun Convergence 1 Update 1 does not contain any files that you can redistribute.