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h1. SunSpectrum Member Support Center Wiki
h2. {color:#ff9900}{*}Voice of Customer{*}{color}
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h1. Customer defined Requirements
Please use the comments page to provide feedback on what you as the customer would like to see in the Member Support Center or any of Sun's online support tools.
Customer comments will be put into a table online and a Survey done so that Customers can vote on what they would like to see in coming releases.
|| Request id || Description || Requested by Company(s) || Request Date || Status - Update || Released in ||
| Web 1 - SDT5856468 | The Find a Solution search under How can we help you? has nice formatted output but takes much longer than Sun Wide Search under Sun Wide Search. How about speeding up the Find a Solution search. | SysGlen | Nov 5 | Resolved | 2/13 |
| Web 2 - CR6768154 | How about an option to change the sort order on the various Contracts displays. It can be hard to find the Active contract with the current sort order and it will only get worse over time. | SysGlen | Nov 5 | Resolved | July 24, 09 |
| Web 3 - CR | Ability for customers to update host name | n/a | Nov 17 | In plan for MSC upgrade | |
| WEb 4 - CR6776614 | Visibility to Service Requests and TASK public notes | Sysglen | Feb 09 | WIP | Planned August 09 |
| Web 5 - CR6830652 | Fix the colors so there is no light blue on blue etc. Provide alternative skins | | | | |
| Web 6 - CR6830648 | Enable a way that only products and not the subparts are displayed when looking at Install base and Create Service Requests. (no need to see DIMM's, power cords etc.) | | | | |
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h6. Navigate space
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!wiki-msc.gif!
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h1. SunSpectrum Member Support Center Wiki
h2. {color:#ff9900}{*}Voice of Customer{*}{color}
{column}
{section}
{section}
{column:width=65%}
h1. Customer defined Requirements
Please use the comments page to provide feedback on what you as the customer would like to see in the Member Support Center or any of Sun's online support tools.
Customer comments will be put into a table online and a Survey done so that Customers can vote on what they would like to see in coming releases.
|| Request id || Description || Requested by Company(s) || Request Date || Status - Update || Released in ||
| Web 1 - SDT5856468 | The Find a Solution search under How can we help you? has nice formatted output but takes much longer than Sun Wide Search under Sun Wide Search. How about speeding up the Find a Solution search. | SysGlen | Nov 5 | Resolved | 2/13 |
| Web 2 - CR6768154 | How about an option to change the sort order on the various Contracts displays. It can be hard to find the Active contract with the current sort order and it will only get worse over time. | SysGlen | Nov 5 | Resolved | July 24, 09 |
| Web 3 - CR | Ability for customers to update host name | n/a | Nov 17 | In plan for MSC upgrade | |
| WEb 4 - CR6776614 | Visibility to Service Requests and TASK public notes | Sysglen | Feb 09 | WIP | Planned August 09 |
| Web 5 - CR6830652 | Fix the colors so there is no light blue on blue etc. Provide alternative skins | | | | |
| Web 6 - CR6830648 | Enable a way that only products and not the subparts are displayed when looking at Install base and Create Service Requests. (no need to see DIMM's, power cords etc.) | | | | |
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h6. Navigate space
{pagetreesearch}
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