h3. This is the home page for the My Sun Connection Portal FAQ's.
h6. [#Q1. What is My Sun Connection?]
h6. [#Q2. The portal login page looks different, what changes were made?]
h6. [#Q3. What is the Dock?]
h6. [#Q4. What tasks can I do on My Tab?]
h6. [#Q5. What is the Add Content Panel?]
h6. [#Q6. How can I update My Account or profile information?]
h6. [#Q7. How do I report an issue?]
h6. [#Q8. How can I provide feedback specifically related to the design?]
h6. [#Q9. What hardware/software configurations are used for the portal?]
h6. [#Q10. I see Google Gadget in the Add Content menu, what is this?]
h6. [#Q11. I see RSS in the Add Content menu, what is this?]
----
h6. {anchor:Q1. What is My Sun Connection?} Q1. What is My Sun Connection?
A. My Sun Connection is a portal venue, available to all sun.com users. It delivers a one stop aggregated view of your online relationship with Sun. Using My Sun Connection, you can
* Access and update your account and profile information
* Access information about products you are interested in
* Find practical advice for optimizing Sun products
* Track your download history
* Access Sun Partner Advantage Program benefits (Channel Partners only)
* Get training information
* View Sun Developer Network member benefits, news and community feeds
* Create your own portal view using My Tab
Access to the My Sun Connection portal is conveniently available via a link from any sun.com web page (the link is located in the web page masthead under Log In).
*What you need to know:*
We upgraded the portal to provide you with new features and functionality. This upgrade will be done in phases. In this early phase you can expect to see a completely new design, an improved portal experience and a personal tab that can be configured based on your personal preferences.
URL address for the portal [https://portal.sun.com]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q2. The portal login page looks different, what changes were made?}Q2.The portal login page looks different, what changes were made?
A.We enhanced the login page to give you a sneak preview of what is inside. Mouse over the small windows in the welcome portlet to view.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q3. What is the Dock?}Q3. What is the Dock?
A. The dock is a new navigation and administration area on the portal. You must be logged in to access the dock. The dock is located in the upper right hand corner of the page and appears when you mouse over your name.
When you are on any tab other than My Tab you will see dock links to Manage My Account, Help, and Log Out.
When you are on My Tab you will see additional dock links called Add Content and Edit Layout. The Add Content link takes you to an Add Content panel that populates on the left hand side of the page. Here, you can select portlets and add (or drag and drop) them on to your My Tab.
The Edit Layout link displays options for page layout on your My Tab. Any changes made to the content on your My Tab will only be visible to you. All of the portlets on your My Tab are configurable.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q4. What tasks can I do on My Tab?}Q4. What tasks can I do on My Tab?
A. The My Tab is a new personal tab available to all users of the portal. The content and layout on this tab can be reconfigured based on your personal preferences. Upon initial login, you will see a set of default portlets populated on your My Tab. *{_}You{_}* *{_}can remove, move, collapse, edit "look and feel" and edit configuration or rename of any portlet on this page. You can also add content to this page from the Add Content link in the dock._*
[Click here to see additional instructions|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+My+Tab]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q5. What is the Add Content Panel?}Q5. What is the Add Content Panel?
A. The Add Content panel is presented to you when you click the Add Content link in the Dock. This panel is the Content Management System for your My Tab. You can search for available content and drag a portlets to place them on your My Tab.
The number of items that are available in this panel will increase moving forward.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q6. How can I update My Account or profile information?}Q7. How can I update My Account or profile information?
A. If you want to change your account or profile information you can do so on the portal via the Manage My Account link in the dock. Please note any changes you make to your profile information will apply to any sun on line application in production.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q7. How do I report an issue?}Q7. How do I report an issue?
A. Issues can be reported by clicking on the Help Link in the Dock. Alternatively users can send an email directly to [mailto:mysunconnection@sun.com]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q8. How can I provide feedback specifically related to the design ?} Q8. How can I provide feedback specifically related to the design?
A. Feedback on the design of the new site can be submitted by clicking the floating \[+] icon in the lower right of your window
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q9. What hardware/software configurations are used for the portal?} Q9. What hardware/software configurations are used for the portal?
A. The following configuration is being used for the My Sun Connection portal:
Solaris 10 on X86
Liferay version 5.0.1 (Liferay open source enterprise portal and collaboration software)
Glassfish Application Server
MySQL5 Data Base
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q10. I see Google Gadget in the Add Content menu, what is this?}Q10. I see Google Gadget in the Add Content menu, what is this?
A. The Google Gadgets menu option in the Add Content panel allows you to add a Google Gadget portlet to your My Tab. Google gadgets are miniture objects created by Google users. They are powered and available on the Google website and can be added to your My Tab page. Click on the add link in the Add Content panel to add a Google Gadget portlet to your My Tab. The default content presented in the Google Gadget portlet is YouTube Videos.
If you want to configure this portlet and show a different gadget in place of the YouTube videos, click on the configuration icon (gear wheel) in the top right hand corner of the Google Gadget portlet. You can specify which gadget you want to see in the portlet by inserting a gadget URL, searching for gadgets or you can select a gadget from the options presented.
If you want to put additional gadgets on your My Tab just click on the add link in the Add Content panel. Add the Google Gadget portlet to your My Tab and configure it.
*Please note:* Google Gadgets are third-party applets collected and made available by Google for embedding in webpages.
Google provides the following notice regarding them.
"Much of the content in this directory was developed by other companies or by Google's users, not by Google. Google makes no promises or representations about its performance, quality, or content. Google doesn't charge for inclusion in this directory or accept payment for better placement. [More information for feed owners|http://www.google.com/webmasters/add.html][More information for developers|http://code.google.com/apis/gadgets/index.html]"
Please note also that Sun also makes no promises or representations about the Gadgets, their performance, quality, or content.
You are advised to check the Terms of Use of a gadget provider before embedding them in your web page and their Privacy Policies before providing your Personal Information to them.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q11. I see RSS in the Add Content menu, what is this?}Q11. I see RSS in the Add Content menu, what is this?
A. The RSS Reader menu option in the Add Content panel allows you to add an RSS Reader to your My Tab. Click on the add link. The default content presented can be edited.
If you want to show different content in place of the existing default feeds, click on the configuration icon (gear wheel) in the top right hand corner of the RSS reader portlet. This allows you to configure the RSS reader and add your own feeds. You can also put additional feeds in this reader by clicking on the Add icon. Don't forget to click Save when you are done.
Please note that Sun makes no promises or representations about third party RSS feeds, their performance, quality, or content.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
h6. [#Q1. What is My Sun Connection?]
h6. [#Q2. The portal login page looks different, what changes were made?]
h6. [#Q3. What is the Dock?]
h6. [#Q4. What tasks can I do on My Tab?]
h6. [#Q5. What is the Add Content Panel?]
h6. [#Q6. How can I update My Account or profile information?]
h6. [#Q7. How do I report an issue?]
h6. [#Q8. How can I provide feedback specifically related to the design?]
h6. [#Q9. What hardware/software configurations are used for the portal?]
h6. [#Q10. I see Google Gadget in the Add Content menu, what is this?]
h6. [#Q11. I see RSS in the Add Content menu, what is this?]
----
h6. {anchor:Q1. What is My Sun Connection?} Q1. What is My Sun Connection?
A. My Sun Connection is a portal venue, available to all sun.com users. It delivers a one stop aggregated view of your online relationship with Sun. Using My Sun Connection, you can
* Access and update your account and profile information
* Access information about products you are interested in
* Find practical advice for optimizing Sun products
* Track your download history
* Access Sun Partner Advantage Program benefits (Channel Partners only)
* Get training information
* View Sun Developer Network member benefits, news and community feeds
* Create your own portal view using My Tab
Access to the My Sun Connection portal is conveniently available via a link from any sun.com web page (the link is located in the web page masthead under Log In).
*What you need to know:*
We upgraded the portal to provide you with new features and functionality. This upgrade will be done in phases. In this early phase you can expect to see a completely new design, an improved portal experience and a personal tab that can be configured based on your personal preferences.
URL address for the portal [https://portal.sun.com]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q2. The portal login page looks different, what changes were made?}Q2.The portal login page looks different, what changes were made?
A.We enhanced the login page to give you a sneak preview of what is inside. Mouse over the small windows in the welcome portlet to view.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q3. What is the Dock?}Q3. What is the Dock?
A. The dock is a new navigation and administration area on the portal. You must be logged in to access the dock. The dock is located in the upper right hand corner of the page and appears when you mouse over your name.
When you are on any tab other than My Tab you will see dock links to Manage My Account, Help, and Log Out.
When you are on My Tab you will see additional dock links called Add Content and Edit Layout. The Add Content link takes you to an Add Content panel that populates on the left hand side of the page. Here, you can select portlets and add (or drag and drop) them on to your My Tab.
The Edit Layout link displays options for page layout on your My Tab. Any changes made to the content on your My Tab will only be visible to you. All of the portlets on your My Tab are configurable.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q4. What tasks can I do on My Tab?}Q4. What tasks can I do on My Tab?
A. The My Tab is a new personal tab available to all users of the portal. The content and layout on this tab can be reconfigured based on your personal preferences. Upon initial login, you will see a set of default portlets populated on your My Tab. *{_}You{_}* *{_}can remove, move, collapse, edit "look and feel" and edit configuration or rename of any portlet on this page. You can also add content to this page from the Add Content link in the dock._*
[Click here to see additional instructions|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+My+Tab]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q5. What is the Add Content Panel?}Q5. What is the Add Content Panel?
A. The Add Content panel is presented to you when you click the Add Content link in the Dock. This panel is the Content Management System for your My Tab. You can search for available content and drag a portlets to place them on your My Tab.
The number of items that are available in this panel will increase moving forward.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q6. How can I update My Account or profile information?}Q7. How can I update My Account or profile information?
A. If you want to change your account or profile information you can do so on the portal via the Manage My Account link in the dock. Please note any changes you make to your profile information will apply to any sun on line application in production.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q7. How do I report an issue?}Q7. How do I report an issue?
A. Issues can be reported by clicking on the Help Link in the Dock. Alternatively users can send an email directly to [mailto:mysunconnection@sun.com]
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q8. How can I provide feedback specifically related to the design ?} Q8. How can I provide feedback specifically related to the design?
A. Feedback on the design of the new site can be submitted by clicking the floating \[+] icon in the lower right of your window
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q9. What hardware/software configurations are used for the portal?} Q9. What hardware/software configurations are used for the portal?
A. The following configuration is being used for the My Sun Connection portal:
Solaris 10 on X86
Liferay version 5.0.1 (Liferay open source enterprise portal and collaboration software)
Glassfish Application Server
MySQL5 Data Base
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q10. I see Google Gadget in the Add Content menu, what is this?}Q10. I see Google Gadget in the Add Content menu, what is this?
A. The Google Gadgets menu option in the Add Content panel allows you to add a Google Gadget portlet to your My Tab. Google gadgets are miniture objects created by Google users. They are powered and available on the Google website and can be added to your My Tab page. Click on the add link in the Add Content panel to add a Google Gadget portlet to your My Tab. The default content presented in the Google Gadget portlet is YouTube Videos.
If you want to configure this portlet and show a different gadget in place of the YouTube videos, click on the configuration icon (gear wheel) in the top right hand corner of the Google Gadget portlet. You can specify which gadget you want to see in the portlet by inserting a gadget URL, searching for gadgets or you can select a gadget from the options presented.
If you want to put additional gadgets on your My Tab just click on the add link in the Add Content panel. Add the Google Gadget portlet to your My Tab and configure it.
*Please note:* Google Gadgets are third-party applets collected and made available by Google for embedding in webpages.
Google provides the following notice regarding them.
"Much of the content in this directory was developed by other companies or by Google's users, not by Google. Google makes no promises or representations about its performance, quality, or content. Google doesn't charge for inclusion in this directory or accept payment for better placement. [More information for feed owners|http://www.google.com/webmasters/add.html][More information for developers|http://code.google.com/apis/gadgets/index.html]"
Please note also that Sun also makes no promises or representations about the Gadgets, their performance, quality, or content.
You are advised to check the Terms of Use of a gadget provider before embedding them in your web page and their Privacy Policies before providing your Personal Information to them.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]
----
h6. {anchor:Q11. I see RSS in the Add Content menu, what is this?}Q11. I see RSS in the Add Content menu, what is this?
A. The RSS Reader menu option in the Add Content panel allows you to add an RSS Reader to your My Tab. Click on the add link. The default content presented can be edited.
If you want to show different content in place of the existing default feeds, click on the configuration icon (gear wheel) in the top right hand corner of the RSS reader portlet. This allows you to configure the RSS reader and add your own feeds. You can also put additional feeds in this reader by clicking on the Add icon. Don't forget to click Save when you are done.
Please note that Sun makes no promises or representations about third party RSS feeds, their performance, quality, or content.
[Back to Top|http://wikis.sun.com/display/MSCportalFAQ/My+Sun+Connection+Portal+FAQ+Page#]