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| h3. General Attributes |
| || || Image || Description || |
| | | !IB-General-Attributes.jpg|thumbnail! | {color:#ff6600}{*}General Attributes{*}{color} \- Core information about the product, with a sub section for Owner, Current Location, Installed at, Order information, and additional information. \\ | |
| | | !IB-GB-2.jpg|thumbnail! | \\ | |
| | | !IB-GB-3.jpg|thumbnail! | | |
h2. Additional || Image || {color:#ff6600}Description{color} || |
| | !IB-AA.jpg|thumbnail! | {color:#ff6600}{*}Additional A{*}{color}{color:#ff6600}{*}ttributes{*}{color} {color:#000000}\- Marketing Description and Party Number.{color}\\ | |
h2. Contacts || Image || Description || |
| | !IB-Contacts.jpg|thumbnail! | {color:#ff6600}{*}Contacts{*}{color} {color:#000000}\- The ability for the customer to add contact information per Serial number.{color} \\ |
| \\ {color:#000000}NOTE: This information is not shared to the Member Support Center Service Request process.{color}. Only approved MSC Users or Users have called Sun are available for selection.\\ |
| How do add a contact, enter a part value and select go, remember the application is search First and Last Names joined. So to find somebody by their surname you need to enter %<surname>. or <firstname>%, the application displays out the contact number and telephone number. (Tip) To help find yourself, update your profile and make a primary contact telephone number so you can see it quickly in the results. |
| \\ |
| \\ {color:#000000}NOTE: This information is not shared to the Member Support Center Service Request process.{color}. Only approved MSC Users or Users have called Sun are available for selection.\\ \\ \\ |
| [Auto Service Request|http://sun.com/service/asr] (ASR) uses the "Technical Contact" role to open a Service Request \\ when specific faults occur. \\ | |
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| h2. Counters |
| || || Image || Description || |
| | | !IB-Counters.jpg|thumbnail! | *Counters* {color:#000000}\- Not used at present. When available is the ability{color} \\ | |
| | !IB-Counters.jpg|thumbnail! | *Counters* {color:#000000}\- Not used at present. When available is the ability {color} \\ | |
h2. Contracts |
| || || Image || Description || |
| | | !IB-Contracts1.jpg|thumbnail! | {color:#ff6600}{*}Contracts{*}{color} \- Lists out all the contracts the serial number is associated with. When the SAME contract is listed more then once, it is an indication that the contract is being modified. When contracts are modified a new version number is added and the contract number remains the same. \\ | |
h2. Notes |
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