Communications Express 6.3 Release Notes

h1. Sun Java System Communications Express 6.3 Release Notes

The Release Notes document contains important information available at the time of the patch release of Sun Java System Communications Express 6.3 including:

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Third-party URLs are referenced in this document and provide additional, related information.
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Sun is not responsible for the availability of third-party Web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
{info}

h2. What's New in This Release of Communications Express

See the [What's New|Communications Suite 6 Update 2 What's New#WhatsNewCommExp] document.

h2. {anchor:ACEHM} About Communications Express

Sun Java System Communications Express 6.3 provides an integrated web-based communication and collaboration client that consists of three client modules - Mail, Calendar, and Address Book. The Mail, Calendar, and Address Book client modules are deployed as a single application on any web container and are collectively referred to as Unified Web Client (UWC).

h2. {anchor:GCSJQ} Deprecated and Removed Features for Communications Express

Going forward, no new features will be added to the Communications Express user interface. It has been deprecated in favor of Sun Convergence. Communications Express will be removed from the product in a future release.

No patches will be issued for Communications Express versions prior to 6.3.

Communications Express will only support use of Directory Server on Solaris and Linux; not on Windows or HP-UX or any other platform. Communications Express does not support Web Server version 6.


h2. {anchor:ACEHO} Communications Express Browser Requirements

Communications Express 6.3 requires a JavaScript-enabled browser. See [Supported Browser Versions for Communications Express Clients|Communications Suite 6 Update 2 Component Products Release Notes#CEClientRequirements] for more information.

h2. {anchor:GCSKW} Communications Express Compatibility Issues

The following table lists the known incompatibilities between Communications Express 6.3 and earlier versions
|| Incompatibility || Impact || Comments ||
| The User Interface for creation of a new calendar event has been changed from earlier versions of Communications Express 6.3 release. In this release, when users create new calendar events, the Start Time, and End Time of the event has to be supplied. In previous releases, only the Start Time and Duration had to be supplied (6305790). | | The change has been made only in the User Interface. The behavior of the way events are created is not affected. |
| Java Enterprise System (Java ES) 4 release of Communications Express is incompatible with Java ES3 version of Messaging Server Multiplexor (6328658). | A HTTP 502 error is displayed when users log in with valid credentials when Communications Express is upgraded with the Java ES 4 version. | If you upgrade Communications Express to Java ES 4, you must also upgrade Messaging Server Multiplexor to Java ES 4. |
| Java ES 4 release of Communications Express is not compatible with the Communications Suite version 5 version of Messaging Server. This incompatibility is seen in a setup containing a Java ES 4 version of Messaging Server, Communications Express, Calendar Server, and Access Manager are installed on the same machine, if only Messaging Server is upgraded to the Communications Suite 5 version, some functionality in Communications Express is broken (6395931). | Some of the Communications Express functionality such as compose mail, search, and folder management do not work. | If Messaging Server is on one machine and Webmail, Messaging MultiPlexor, and UWC are on different machines, Messaging Server can be upgraded to Communications Suite 5 version. If you upgrade only Webmail and Messaging Multiplexor without upgrading Communications Express, some of the Communications Express functionality do not work. |

h2. {anchor:ACEHP} Problems Fixed in This Release of Communications Express

This list describes problems fixed in the Communications Express 6.3 patch.

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*6798573*
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*Provide entry point into Access Manager from Communications Express.*
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{section}

{column:width=15%}
*6290436*
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*Anonymous Access over https to the Calendar is not working in Communications Express.*
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{section}


{section}

{column:width=15%}
*6467668*
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*Deleting members after adding them in a new group using Quick Add does not delete the members.*
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{section}

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*6652350*
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*Unable to create or edit events and tasks and manage Calendar with Java Desktop Kit 6.*
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{column:width=15%}
*6555329*
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*An error message "Unknown error(266)" is displayed when you remove the empty space member from the Edit Group window.*
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*6574496*
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*Edit Calendar Group window is closed when you press the Enter key after adding a member.*
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*6577268*
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*In Internet Explorer, the 'Please select the file to remove' pop-up window is displayed when you press the Enter key after entering the task name*
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*6591085*
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*A Java script error message is displayed when you save the email address from the 'To' field link in received mail.*
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*6634696*
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*In Internet Explorer 6 and 7, a Java script error message is displayed when you save the draft for a new message.*
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*6640117*
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*Selecting Recurrence Frequency to yearly/monthly results in internal server error.*
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*6645414*
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*An error message is displayed when you move a mail from one folder to another in the View Mail page.*
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*6657429*
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*Clicking Edit Event button results in internal server error.*
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*6676514*
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*Email address is lost when you import the contact in LDIF format.*
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*6691849*
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*Communications Express 6.3 Options page is blank when viewed from Safari 2.x.*
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*6758714*
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*Web Address & Calendar Address data is lost for a group when you import the contact in LDIF format*
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*6784374*
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*Able to add a member to a group with display name as space characters.*
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*6793990*
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*Cross script issues in Sun Java System Communications Express.*
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*6797155*
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*Unable to create a task in a subscribed calendar.*
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*6804133*
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*In Internet Explorer, the Add Addresses pop-up window does not close.*
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*6804692*
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*Importing an event in the Calender results in server error.*
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*6808535*
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*Internet Explorer does not display inline images in messages under the Double-bytes folder.*
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*6813636*
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*Stepping back through messages from second screen results in Java script error.*
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{anchor:CommsExpKnownIssues}

h2. {anchor:ACEHR} Known Issues and Limitations in Communications Express

This section contains a list of the known issues with Communications Express 6.3. The following product areas are covered:
* [Generic Issues|#ACEHS]
* [Configurator Tool Issues|#ACEHT]
* [Calendar Issues for Communications Express|#ACEHU]
* [Mail Issues for Communications Express|#ACEHV]
* [Address Book Issues|#ACEHW]
* [Options Issues|#ACEHX]
* [Localization Issues for Communications Express|#ACEHY]
* [SMIME|#GATRF]
* [Documentation Updates| #ABCDE]

h3. {anchor:ACEHS} Generic Issues


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*6398159*
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*Communications Express Login Screen Does Not Honor CSS Definition in* {{themes.properties{}}}The {{login.jsp}} file in Communications Express has hard-coded style--\- sheet information. As a result of this, new skin-definitions cannot be applied for the style-sheets used with the login page.
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*6798573*
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*Error Message Displayed When You Upgrade To Latest Patch With Identity Enabled*
If you have identity enabled in your current version and upgrade to the Communications Express 6.3 patch available with the Communications Suite 6 Update 2 release, then an error message is received when you try to login.
*Workaround:* You must set one of the following parameters in the {{uwcauth.properties}} file:

{code}
uwcauth.identity.login.url
uwcauth.identity.ssl.login.url
{code}
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*6691303*
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*View Group Details link does not work properly*
When you create a new group and click the View Group Details link, you are directed to the same page instead of the Group Details page.
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*6272426*
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*UWCAuth Servlet Throws a NullPointer Exception*
In a deployment scenario where the dependent components of Communications Express (deployed on Sun Java System Application Server) are deployed across multiple nodes, the Communications Express UWCAuth Servlet throws a NullPointer Exception.
*Workaround:* Restart the Application Server.
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*6527879*
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*Communications Suite Installer Does Not Permit Installation in a Local Zone*
An attempt to install Communications Express with and Access Manager using the Communications Installer 14a into a sparse zone results in the following message regarding shared components:
{code}
Unsupported components in zone.
{code}
{code}
Following components required by the selected components, are not supported in local zone and they can not be
installed directly into the local zone.
Please install these components from the global zone before proceeding this installation.
{code}
*Workaround:* Install the shared components in the global zone using the {{pkgadd}} command. This allows the installation to proceed without any problems.
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*6482226*
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*Communications Express Online Help Contains JavaScript Error.*
When accessing to Communications Express Online Help using Internet Explorer 6.0, JavaScript errors are displayed.
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*6517599*
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*Java ES 5-B14a: Linux RH4.0: Unable to load Communications Express Login Page in a Multi-tiered Deployment*
The login page fails to load even if the user logs in with valid credentials in a Multi-tired deployment topology. This issue is seen in the following scenario:
* Communications Express and webmail host are installed on one node
* Directory Server, Calendar Server on separate nodes
* Calendar Server, Messaging Server, and Communications Express configured with SSO
* Access Manager is enabled in the {{uwcauth.properties}} by setting the property {{auth.identity.enabled}} to {{true}}

The web container logs a series of exceptions indicating a problem with Access Manager when Communications Express tries to execute code that makes calls to Access Manager SDK. This happens when a user tries to log on to Communications Express.
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*6717711*
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*Communications Express Online Help Window Titles Do Not Show Correct Information.*
The Communications Express Online Help windows display incorrect title information.
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h3. {anchor:ACEHT} Configurator Tool Issues

This section contains a list of known issues in the Configurator tool for Communications Express.

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*6688505*
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*Communications Express uwc-config failed when set up with Messaging Server 7.0*
When configuring Communications Express 6.3 for Messaging Server 7.0, you can receive the following message:
{code}
Unable to connect to the Webmail Server "XXXX" This may result in an
incomplete configuration, if you accept the current Webmail Server host
and port details. Select Accept if you want to continue configuration
using the current values.
{code}

*Workaround:* You can safely ignore this message. The Communications Express 6.3 configuration will be completed correctly.
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*6415155*
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*Communications Express Does Not Allow Users to Log in After a Patch is Backed Out*
Communications Express brings back the login page when users try to log on to Communications Express with valid credentials, after a patch is backed out. This issue is seen when users upgrade Communications Express by installing a patch using the {{patch-config}} and {{install-newconfig}} commands but later run the {{backout-newconfig}} to back out of a patch. The {{backout-newconfig}} utility does not warn users that some of the JSP files may have been cached by the web container.
*Workaround:* Remove the ClassCache directory for your web container and restart the web container on which Communications Express is deployed. The ClassCache directories for Web Server and Application Server are:
*Web Server*: {{/opt/SUNWwbsvr/https\-}} _<servername>_{{/ClassCache/https\-}} _<servername>_, where _<servername>_ is the domain on which Communications Express is deployed.
*Application Server*: {{/var/opt/SUNWappserver/domains/domain1/generated/jsp/j2ee-modules/}} _<uwc_module_name>_, where _<uwc_module_name>_ is the name of the module deployed on the Application Server.
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*5104756*
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*Configurator Tool for Communications Express Does Not Support the `Unconfigure' Option*
The Communications Express Configurator does not allow you to undeploy, remove files at the time of configuration, and remove files created during runtime.
*Workaround:* To Unconfigure Communications Express:
# Remove the Communications Express package. For example on Solaris type:
{{pkgrm SUNWuwc}}
# Remove the deploy directories.
# Remove the WEBAPP entry from Web Server or Application Server {{server.xml}} file.


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*5028906*
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*Communications Express Configurator: devinstall Dumps Core for Unresolved Host Aliases*
Communications Express configuration wizard fails to complete the configuration process if your system is not configured for host name aliases.
*Workaround:* Ensure that you have configured one or more host name aliases for your system.
To configure one or more host name aliases on UNIX systems:
# Provide the configuration for the {{hosts}} in {{/etc/nsswitch.conf}} file:
{{hosts: files dns nis{}}}This configuration indicates to the name service the lookup order it should use to resolve host names and host aliases. The name service lookup order is: {{files}}, {{dns,}} and {{nis}}.
# Ensure that the {{/etc/hosts}} file contains two or more host names defined against your machine's IP address.
For example, if your system IP address is 129.158.230.64, then in {{/etc/hosts}} file, you can configure the IP address as:
{{129.158.230.64}} {{budgie.siroe.varrius.com}} {{budgie{}}}or
{{129.158.230.64}} {{budgie.siroe.varrius.com budgie loghost{}}}Example of an incorrect IP address:
{{129.158.230.64}} {{budgie}}


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*4996723*
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*GUI Configuration Input Fields are Truncated because Input Fields are Right Aligned*
The field names and browser buttons are truncated or not visible when the configuration wizard is invoked in a language other than English.
*Workaround:* Resize the configuration panels to view its contents properly.
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*4982590*
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*The Components for Communications Express are Shown to be Zero Bytes*
The configurator tool for Communications Express shows the component size as 0 bytes while displaying the Mail and Calendar components for Communications Express.
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*6283991*
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*Java Exception on Web Server Startup after Configuration of Communications Express*
In an installation scenario where Communications Express and Access Manager are installed and configured on separate nodes, the Web Server installed on the node containing Communications Express throws a Java exception on restart. This is due to the incorrect settings in the Web Server's classpath (on the node where Communications Express is installed).
*Workaround:* Edit the _web-svr-base_ {{/config/server.xml}} file on the Web Server instance of the node where Communications Express is installed, and ensure that the following entries are available in the Web Server's classpath:
{code}
opt/SUNWam/lib:/opt/SUNWam/locale:/etc/opt/SUNWam/config:
/opt/SUNWam/lib/am_sdk.jar:/opt/SUNWam/lib/am_services.jar:
/opt/SUNWam/lib/am_logging.jar
{code}
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*6298931*
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*Communications Express Configurator Fails to Validate Application Server Port and as a Result the Configuration Hangs*
The Communications Express configurator does not validate the Application Server port during configuration and thus the configuration hangs if a wrong Application Server port number is specified.
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*6264589*
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*Configuration of Communications Express Hangs if Web Server is Running*
The configuration of Communications Express hangs when the Web Server is running. This is due to an {{UnsatisfiedLinkError}} error.
*Workaround:* Gracefully shutdown the Web Server by executing the command _/web-svr-base/web-svr-domain_name_ {{/stop}}. This will allow the Communications Express configuration to proceed.
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h3. {anchor:ACEHU} Calendar Issues for Communications Express


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*6723521*
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*Cannot Create an Event That Spans More Than Two Years.*
When you create an event in the Calendar that spans more than two years, the following error is displayed:
{code}
The server encountered an internal error that prevented it from fulfilling this request.
{code}


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*6199523*
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*Cannot Edit Imported Events and Tasks in Calendar.*
If you create calendars A and B and provide permissions to edit both of them, and try importing events and tasks to one of these calendars, the Edit button is not displayed restricting you from editing the events.
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*6199523*
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*Cannot Edit Imported Events and Tasks in Calendar*
Communications Express does not allow editing of Events and Tasks that are imported from one calendar to the other (with {{allow...}} permissions set on both), for the same calendar owner.
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*6528031*
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*Communications Express Calendar Web Exception When Searching Calendar Groups for an Event*
The Communications Express calendar client displays an exception if a user searches a calendar group consisting of owned and subscribed calendars for events of interest. If a user creates a calendar group and wants to search this group for a particular event, the Communications Express client returns with an error that the page cannot be displayed. As a result, a user cannot search the calendar group for an event and will need to search each calendar individually.
This problem depends on the alphabetical ordering of the event names. If the event in the owner's calendar is alphabetically before the event in the subscribed calendar, the problem may not occur. This problem occurs when the event in the subscribed calendar begins with a letter that is alphabetically before the event in the owner's calendar.
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h3. {anchor:ACEHV} Mail Issues for Communications Express


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*6425114*
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*Direct Delivery of Mails to a Multi-byte Shared Folder Corrupts the Recipients Email Address*
When mails are sent to a multi-byte shared folder, the recipient's email address is corrupted and the mail is not delivered to the multi-byte shared folder, instead it is delivered to the inbox of the user where the multi-byte shared folder is created. It only works if the recipient's shared folder is created using IMAP-MUTF 7
*Workaround:* Disable the popup blocker for this URL in your browser.
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*6691269*
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*Multi-byte data becomes garbled for Folder names and in Search field in Mail tab(Safari only)*
Case1: While being logged in as Non-English user, when you create a new folder in the Mail tab, the Non-English folder name gets garbled.
Case2: When you enter Non-English search text in the Search field in the Mail tab, the characters get garbled.
*Workaround:* None.
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*6691274*
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*Cannot open or share "Sent" folders in Non-English versions*
While being logged in as Non-English user, when you try to open (by clicking) or share a "Sent" folder in the Mail tab, an error "Folder does not exist" is displayed.
*Workaround:* None.
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*6329862*
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*Communications Express Does Not Behave as Desired when Popup Blockers are Enabled in Browsers*
When users enable the pop-up blocker feature in their browsers, the Compose, Reply, Reply All, Forward, and Forward Inline windows of Communications Express are not displayed even though they are valid pop-ups with respect to the application. Communications Express does not let the browsers know that this is a valid pop---up.
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*6501841*
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*When User Logs in Through a Domain Specific URL Without Providing @virtualdomain.com, the Mail Tab is Missing*
This bug is seen when users log on to Communications Express that is configured with hosted domain support. In a hosted domain scenario, users should log on using the uid along with the virtual domain name. For example _uid_@_virtualdomain.com_. If the user logs on to Communications Express without specifying the hosted domain, the Mail tab does not appear.
\*Workaround:*While logging on to the virtual domain, provide the virtual host URL on the browser, for example _<virtualdomain>_.{{siroe.com}}, and then log on to the virtual domain using _uid_@_virtualdomain.com_ the mail tab is shown. Here:
* _<virtualdomain>_ is the configured virtual domain name under the default domain ({{siroe.com}} in the example)
* {{uid}} is the user id of the user on the virtual domain


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h3. {anchor:ACEHW} Address Book Issues

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*6383327*
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*The Address Book Component of Communications Express Does Not Validate the Format of the File That is Being Imported*
Communications Express does not validate the file formats when trying to import already exported address book contacts. As a result of this, if a file exported in one file format is imported as another file format, inappropriate error messages are displayed, and in certain cases incorrect contact data is imported.
* For example, if users try to import an LDIF file by selecting the Import Format as Microsoft CSV or Address book CSV type from the Import and Export Address Book window of the Address Book component, the following error message is displayed:
{code}
The file selected for import is empty or does not exist
{code}
The Address Book component does not validate the file format that is being imported.
* If an LDIF format type file is imported as a Thunderbird CSV format, Address book creates 10 contacts for the one contact exported.
* If a Microsoft CSV format type file is imported as a Thunderbird CSV format, Address book creates multiple contacts.
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*6355706*
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*Communications Express Displays a Configuration Error When Users Try to Search in the Corporate Directory With a Valid Keyword*
Communications Express displays the following error message when users try to search the corporate directory with a valid keyword:
{code}
&#9;&#9;&#9;&#9;&#9;&#9;Your server is not configured properly or your search query has exceeded the limit.
&#9;&#9;&#9;&#9;&#9;&#9;&#9;&#9;Please check server configuration
{code}
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*6514534*
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*Some of the Fields Are Ignored When Exporting Communications Express Address Book*
When exporting the Communications Express Address Book using Mozilla Thunderbird CSV format, some of the fields are ignored.
For example, Middle Name, email(3), Pager, Work Street, Home Street, Calendar Address, Availability Address, Nickname (1), Nickname (2),Birthday, and Anniversary.
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*6337537*
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*Compose Window is Not Displayed to the User When Popup Blocker is Enabled in the Browsers*
This issue is seen when users enable the popup blocker feature in their browser. On enabling popup blockers, when users click on the email address of their contacts in the Address Books, Communications Express does not open the mail compose window even when this is a valid pop up window.
*Workaround:* Disable the pop-up blocker feature for the domain.
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*4995472*
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*The Address Book Name Cannot be Localized by defaultps/dictionary-<lang\>.xml for Every Session*
The address book name cannot be localized because the localized value which is based on the resolved session language and the domain specific {{defaultps/dictionary-<lang\>.xml}} is assigned when the address book is accessed for the first time.
The "Name" and "Description" entered in the Address Book Options page are also not displayed in the current Address Book drop-down list that appears on the Address Book tab page.
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*6540765*
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*The Sequence of Phone Numbers Changes When The Exported File is Imported in Microsoft Outlook CSV Format*
When you import an exported file in Microsoft Outlook CSV format, the sequence of phone numbers changes.
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*6308706*
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*Importing Data from Outlook CSV Format Creates Invalid Birthday and Anniversary.*
When users try to import Microsoft Outlook data in CSV format into Communications Express, the entries for Birthday and Anniversary are incorrectly set to 00/00/00.
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h3. {anchor:ACEHX} Options Issues


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*6693973*
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*User Cannot Log In to Communications Express Immediately After Changing the Password.*
When you try to login to Communications Express after changing your password, the following error message is displayed:
{code}
Authentication Failed.
Reenter your username and password.
{code}

*Workaround:* Wait for about 2minutes before you login again.
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h3. {anchor:ACEHY} Localization Issues for Communications Express


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*6387130*
{column}
{column:width=85%}
*Users Unable to Localize Date Format in Event View and Check Availability View*
Communications Express allows users to define localized date and time formats. The localized date and time formats can be defined in the {{i18n.properties}} files. However, the localized date and time cannot be displayed for the following views and pages: There is no corresponding properties for these pages in the {{i18n.properties}} file.
* Event View
* Check Availability View
* Mini Calendar.


{column}
{section}

{section}

{column:width=15%}
*6186520*
{column}
{column:width=85%}
*Importing CSV from Localized Microsoft Outlook Express Version 6.00.2800.1123 Does Not Work*
Communications Express cannot import CSV data from a localized Microsoft Outlook Express.
{column}
{section}

{section}

{column:width=15%}
*6472240*
{column}
{column:width=85%}
*Communications Express Calendar, Multi-byte Attachment Filename will be Garbled when it is Opened in Internet Explorer 6.0.*
This bug is seen when users try to create a task or event in Communications Express using Internet Explorer 6.0. When users try to attach a file with a multi-byte name and save the attachment, the file name in the save dialog box is gets garbled.
{column}
{section}

{section}

{column:width=15%}
*6480589*
{column}
{column:width=85%}
*Opposite First Name and Last Name Entry when Adding a Contact in Japanese*
Communications Express does not add contacts in Address book based on the locale. When users try to add a Japanese contact in Japanese locale, the contact is added as per the rules of English. The contacts are added in the order of First Name and Last Name. Japanese locale requires that the user's last name appears before the first name.
{column}
{section}

{section}

{column:width=15%}
*6480593*
{column}
{column:width=85%}
*Cannot Add Proper Name to Address Book from 'Add Address' Button.*
When users try to add email address to address book using the 'Add Address' button from a received message, the view name is duplicated the contact does not get added properly.
{column}
{section}

{section}

{column:width=15%}
*6494315*
{column}
{column:width=85%}
*Communications Express does not Handle Password Policies as Desired*
Communications Express has the following issues when setting up password policies:
* When a password lock is set on entering a wrong password, say for three consecutive tries, on the next correct entry, Communications Express displays a Server Error (500) Page instead of displaying an appropriate message.
* When users try to log in with an expired password, the following error is displayed.
{code}
Authentication Failed Reenter your username and password.
{code}
This message is ambiguous and is not correct.
* When users try to login to Communications Express with a policy 'Need to reset the password at the first login', the user is not prompted to reset his password.
{column}
{section}

h3. {anchor:GATRF} SMIME


{section}

{column:width=15%}
*6225672*
{column}
{column:width=85%}
*Certification Revocation List Not Working*
Communications Express does not display any error message when encrypted messages are sent to users whose certificates have been revoked.
{column}
{section}

For importing, in the following file:
{code}
/var/opt/sun/comms/ce/WEB-INF/config/import/import.properties
{code}

change
{code}
import.vcard.encoding = utf-8 to import.vcard.encoding = <required-encoding>
{code}

For exporting, in the following file:
{code}
/var/opt/sun/comms/ce/WEB-INF/config/export/export-vcard.xsl
{code}

change
{code}
<xsl:output method="text" encoding="UTF-8" omit-xml-declaration="yes"/>
{code}

to
{code}
<xsl:output method="text" encoding="<required-encoding>" omit-xml-declaration="yes"/>
{code}

You must restart the container for the changes to take place. Currently, Communications Express does not support multiple encoding formats for vCard.

{info:title=Note:}
Both the settings are application wide, and will be enforced for all users in all locales. Changing from UTF-8 may not be suitable if different locales are to be supported.
{info}

h5. Limitations of the vCard Export Feature

When you create a contact in the Communications Express Address Book, you can label the telephone numbers in the following categories:
* Home
* Work
* Fax
* Other

When a contact is created with the label as "Other" and exported as a vCard, then this number is not exported because vCard with telephone number labeled as "Other" is not supported. So, if vCard is the medium of exchange of contact data, then ensure you don't label the telephone numbers as "Other".

Also, if you create a contact in Communications Express with more than two telephone numbers with the same label such "Home", "Work", "Fax", and so on, and export the contact as a VCard, then only one of them is exported while the other similarly labeled number is ignored. Communications Express supports export and import of only one number for each type of telephone number.