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Welcome to the SunSolve Customer Support Site.The Sun Support team are here to help you. Tell us what you think.... make use of the [ + ] on the SunSolve site to give direct feedback to the team, take time to rate the site. Feel free to provide feedback :
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Comments (13)
Jul 06
xxx789 says:
HTTP Status 503 - ------------------------------------------------------------...HTTP Status 503 -
--------------------------------------------------------------------------------
type Status report
message
descriptionThe requested service () is not currently available.
--------------------------------------------------------------------------------
Sun Java System Application Server 9.1_01
receive this while attempting to download a Patch... What does this mean???
thanks...
Jul 15
SSMSC_Lead says:
Please retry, one of the patch servers went off line, if you where connected to ...Please retry, one of the patch servers went off line, if you where connected to it you would see this message.
Jul 13
jefflanders says:
How do we download patches from now until the September release of Member Suppor...How do we download patches from now until the September release of Member Support? SunSolve is broken and Member Support is not functional yet.
Jul 15
SSMSC_Lead says:
SunSolve is not broken and has full access for Member Support Center users. Memb...SunSolve is not broken and has full access for Member Support Center users. Member Support Center will not be a patch distribution system for customers.
Customers can make use of SunSolve by logging in, selecting change contract adding a contract. Then downloading the relevant patch.
The only time SunSolve displays a "you do not have a valid contract" is when the user is attempting to access a Vintage 8 Patch when they do not have a specific Vintage Solaris 8 Patch Contract.
Jul 29
mhartmann2 says:
Is there an issue with the download of the latest Sol patch cluster?Is there an issue with the download of the latest Sol patch cluster?
Jul 29
mhartmann2 says:
The download starts but hangs around 90% and we get a time out errorThe download starts but hangs around 90% and we get a time out error
Sep 01
Miriam_at_Sun says:
This was addressed in the August 7.3 release of SunSolveThis was addressed in the August 7.3 release of SunSolve
Jul 29
jefflanders says:
mhartmann2, SunSolve downloads are not broken but they just don't work for many ...mhartmann2,
SunSolve downloads are not broken but they just don't work for many of us as several external forums demonstrate. I had to download the patch at home where a timeout of the connection did not seem to be an issue. Try downloading the patch from somewhere else external to your workplace. I am told that Sun is reworking the whole patch cluster issue since the cluster keeps growing and growing.
Sep 01
Miriam_at_Sun says:
This was addressed in the August 7.3 release of SunSolveThis was addressed in the August 7.3 release of SunSolve
Nov 02
Syed.Najam says:
I have downloaded Solaris 10 with updated Patches.When i tried to install it the...I have downloaded Solaris 10 with updated Patches.When i tried to install it there is an error appear "panic[cpu0]/thread=fec20160: page_unlock: page fe215730 is not locked". Can anyone tell me its solution.
Thanx to all
Nov 11
Miriam_at_Sun says:
Please make use of the patch forums, or use the feedback [ + ] process on http:/...Please make use of the patch forums, or use the feedback [ + ] process on http://sunsolve.sun.com
Nov 16
frogzlipz says:
Couple comments. First, gratz to markweee09 for his distinctly off-topic postin...Couple comments.
First, gratz to markweee09 for his distinctly off-topic postings. I particularly like people who ramble on about things they have such a one-sided view of.
Second, I found these wikis via google, not via anything I've seen on the Sun sites. Sad.
Third, feedback to the sunsolve team is difficult when the sunsolve site is down and has been all weekend. Sad.
Fourth, now that cat is out, when can we expect the site to be up again?
Thanks,
Froggie
Nov 16
fred3854719345781 says:
Hi Froggie, If you subscribe to twitter, you can add yourself to SunSolve, we po...Hi Froggie,
If you subscribe to twitter, you can add yourself to SunSolve, we posted information about the issues over the weekend.
The SunSolve site had a message up on the page to advise about that there had been planned boundary system outages. It appears a boundary system implemented a change which effected SunSolve. The SunSolve has worked around the clock with different team to find root cause and fix the issue.
Regards Miriam