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  1. Jul 23, 2008

    clamage45 says:

    The wording seems harsh, and IMHO is more likely to drive away the poster than e...

    The wording seems harsh, and IMHO is more likely to drive away the poster than encourage him to post to a more appropriate forum. When I encounter an offtopic post, I say something along the lines of

    "You posted this question in the knitting forum, but your question is about bicycles. You are more likely to get a helpful answer in the bicycle forum at [URL]. Or have a look at the list of forums at [URL]."

    Also, what does "within 24 business hours" mean? Do you mean "on the next business day"?

    1. Jul 24, 2008

      sysglen says:

      I agree. Telling someone to go elsewhere is not really much more helpful than j...

      I agree. Telling someone to go elsewhere is not really much more helpful than just ignoring the post. If you could guarantee an answer, maybe, but you can not guarantee an answer to every question.

      I realize the forums are "developer" forums but I'm a Sun system admin not a Java developer. Maybe I should follow the "New to Java" or "Swing" forums, but I do not think I would get answers to any of my unanswered posts (sampling follows).

      http://forums.sun.com/thread.jspa?threadID=5214440 or (same question) at http://forums.sun.com/thread.jspa?threadID=5214225 http://forums.sun.com/thread.jspa?threadID=5180781 http://forums.sun.com/thread.jspa?threadID=5105189

      When I'm posting a question I usually search on a few "key words" first. Not just looking for help but trying to find the appropriate forum(s). Frequently I find nothing, sometimes a few unanswered questions, sometime the same basic question in multiple forums. Occasionally I post questions that are not answered for one or more weeks, I don't think 24 hours is enough to ensure the question will never be answered. Here are some unanswered examples:

      http://forums.sun.com/thread.jspa?threadID=5234736 posted Nov 8, reply Nov 30, http://forums.sun.com/thread.jspa?threadID=5259014 posted Jan 28, reply Feb 9, http://forums.sun.com/thread.jspa?threadID=5306422 posted Jun 18, reply Jul 7

      I don't think you will ever corral the "community" into a few forum categories, but if that's important, I think the moderator needs the ability to move a thread to the appropriate forum and not just delete it. (The Apple II forums on Genie did a good job with this but the moderator(s) were on their toes, and the subject matter was much less varied.)

      If your purpose is to encourage the exchange of information, maybe the moderators should periodically post a list of key words related to the particular forum. Might generate some traffic and set a good example for the rest of us.

      clamage45, I have seen your helpful posts. Good job. Not everyone realizes the subtle differences between knitting and bicycles or even CMT|LDoms|SUN4V|SUN4U or Sun Developer Network|Sun Forums|Developer Forums|the new wikis.

      Sorry for the long post, good luck with the moderation ... err ... I mean moderating.

      GlenG

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