Chapter 2 Sun Convergence 1.0 Release Notes

These Release Notes contain important information available at the time of the general release of Sun Convergence 1.0 including:

About Convergence 1.0

See Introduction to Convergence.

What's New in This Release of Convergence

See the What's New document.

Requirements for Convergence 1.0

For Communications Suite requirements, see the Requirements for Communications Suite 6.

For requirements specific to Convergence, see the Requirements for Convergence 1.0.

Convergence Installation Notes

See Communications Suite 6 Installation Guide for information on installing Convergence.

Convergence Compatibility Issues

If necessary, this section should list any compatibility issues.

Problems Fixed in This Release of Convergence

6702118

When you select a subfolder to be a system folder (such as Sent or Trash), the original system folder is no longer available, and the subfolder is displayed twice.

6700973

Application Server fails under a stress test, giving a NullPointer exception.

6700674

In Japanese, the "Forwarding" selection in the Options --> Mail page is mistranslated.

6700489

When you search tasks in calendar, there is a search criterion called "Attendees," which does not pertain to task searches.

6700311

Subscribing to multiple calendars causes issues with displaying events and the color of the events.

6700133

In Agenda view, if you create an event with a duration of two hours or longer, the duration is shown twice, and the label "hours" is not displayed.

6699743

In the address book, searches for text strings inside the text of a contact name or other fields do not return search results.

6697481

You cannot give specific access (such as read access) to a calendar for a particular user if other users are given no access to the calendar.

6687949

In Instant Messaging, adding from the Address Book tab should also list the corporate Address Book contacts.

6687362

The Convergence online help does not document how to sort IM buddies alphabetically or by presence status.

6616046

When you reply to an HTML message, and enter text inline (within the quoted HTML in the original message), the replies are formatted incorrectly.

Known Issues and Limitations in Convergence

The Convergence known issues are grouped in the following categories

Known Issues: General and Authentication

6701184

The Note field in the Create or Edit Contact screen does not highlight a misspelled word in Internet Explorer 6 and 7.

6702002

Creating a group saves the help text if the user does not enter any values.

6701368

In Internet Explorer 7, when you try to export the address book, a security warning message is displayed. You need to click the message and click Allow Download to export the address book.
Clicking this link refreshes Convergence.

6699749

When you import a v-card created using a Macintosh address book, the email addresses are lost though they are in the right format.

6699051

If pop-up windows are blocked in the user's browser, functions such as printing dialog, IM, timeout warning, and navigate away warnings do not work.
From the user's perspective, it appears that these functions do not work. Convergence does not display a dialog telling users to enable pop-ups.

6698171

In some cases, when you log in to Convergence, the browser does not respond, and a dialog appears stating that a slow script is making the browser unresponsive.

6697453

No option to set default photo or delete photo.
There is no option to set default photo or delete photo from the Address Book. Address Book should have the same kind of option as in Instant Messaging for setting default photo.

6691137

Timeouts are reported in dialogs as formatting errors.
If you take an action such as creating a mail folder and wait until the action times out, the error dialog tells you there was a formatting error in the folder label. It does not say that your action timed out.

6690719

Pressing the Tab repeatedly gives usability issues in Create Contact.
When creating an Address Book contact, click the work email field then keep pressing the Tab key. After the Notes field, if you press the Tab key, focus shifts to the Buddy List.

6686058

Presence alert does not close completely (or right away) when clicking Close button.

6686064

The Show Contact in presence alert should highlight the contact in the roster.

6688678

Restoring the default photo from the Avatar properties widget does not ask for confirmation before saving.

6679055

In Internet Explorer 6, logging in to the Convergence client consumes 99% of CPU resources.
For some time after logging in (for example, for one minute in some cases), the browser is unresponsive.

6610071

Reloading the page causes the Mail tab to be displayed, no matter which tab was displayed originally.
For example, if you are viewing the Address Book and reload the page, the Mail view is displayed.

Known Issues: Mail

No Issue ID

In Internet Explorer, if you open a compose window and try to paste a list of addresses into the To: or CC: field that exceeds 4000 characters, the field is populated with blank spaces. If you highlight the field, you can see the addresses.
This is a known IE issue. It does not occur with other browsers.

Workaround: You can fix this problem with a registry modification. For details, see http://support.microsoft.com/kb/240121

6739123

With Internet Explorer 7, if you send a message larger than 100 KB, the message does not get delivered and the browser stops working.
This is an IE7 issue; it does not occur with other browsers. It does occur with IE7 in other mail clients as well as Convergence. You must exit and restart the IE7 browser to use it again.

6702084

If you use the shift key and arrow keys to select multiple mail messages, all messages displayed in the current folder disappear.
This problem occurs when there are many (100 or more) messages in the current folder. If only a few messages are in the folder, using the shift and down-arrow keys to select messages selects the only first two messages and the last message.
Workaround: Click the up or down arrow in the scrollbar to display messages again.

6701571

If mail service goes down and is started again, the client does not appear to reconnect to the mail service, and mail is not available in the client UI.
Workaround: Log out of Convergence and log in again.

6701392

In Internet Explorer 7, when you send a long message with a large amount of text, Convergence takes a long time to send it and appears to be unresponsive.
For example, when you send a text message with 35K of text, Convergence can take 1 to 2 minutes to respond. The recipient receives the message without any issues.

6700482

In Internet Explorer 7, if you tab from the Subject: field in a message, the cursor focus goes to the sign-out button instead of to the body text.
This issue does not occur on Firefox.

6694908

In Safari, when you drag and drop a message into a folder, a larger area of the screen than only the folder is selected.

6694440

When you perform a mail function that takes time to complete, the dialog buttons that handle the function are not disabled, and the cursor does not change to a wait symbol.
For example, if you select all messages in a folder, the related dialog button should be disabled and the cursor should become a wait symbol until all messages are selected.

6693443

An error message inadequate for end users is displayed when the Messaging Server goes down during a mail session in Convergence.
If you are using mail in Convergence and the Messaging Server goes down, a pop-up error message states "Mail Service: connection refused" rather than displaying a user-friendly message such as "A temporary problem has occurred. We'll be back soon," or "Working on your request..."

6692441

In Internet Explorer 7, when you compose a message, the cursor does not focus properly in the compose text window.
For example, if you open compose message, enter information in the To: line, click the Tab key, enter information in the Subject: line, then click the Tab key, the cursor does not focus in the message text area.

6692400

A message being composed is not auto-saved if the only change was in message priority or receipt status.
If you compose a message and make any change since the message was created or since the last save, the message will be saved automatically at the end of the auto-save period (by default, every five minutes). However, auto-save does not occur if the only change is in message priority or receipt status.

6657490

An email message containing more than 170 KB of text is received as an attachment.
This issue occurs on Solaris SPARC and x86 platforms. It does not occur on Linux. This maximum value is specified with the maxtext parameter in the client configuration.

6630169

In certain cases, users can read mail and contact details after they have logged out of Convergence.
For example, if a user starts Convergence, then opens the Convergence url in a new tab, then logs out of Convergence in the new tab, the user can still read mail and see contact information in the first tab.

6625314

When the unread message count is disabled, the Convergence mail application selector always shows the message count as zero.
This issue occurs when the Messaging Server configutil option local.service.http.showunreadcounts is configured not to return the unread message count data (configutil local.service.http.showunreadcounts=0). When this option is disabled, the unread message count appears as 0 in the Convergence mail application selector. This option should not be shown to the end user if Messaging Server is configured not to return the unread message count data.

Known Issues: Calendar

6700603

If you attach a file to one instance of a recurring event and specify that the attachment applies to "only this occurrence," the event is attached to all occurrences of the event.

6699600

When you mouse over a button, it remains highlighted even when you do not click it.

Workaround: Switch to a different view (such as month view), and the highlighted buttons will be unselected.

6699058

In the calendar, the printing button looks like this ">>" and does not have a label, which is inconsistent with the printing buttons in other services.

6698967

In Safari, after you change the calendar view a few times (for example, from week to day to month view), the button indicating which mode is selected is no longer highlighted.

6691971

The More link in a calendar continues to be displayed after the calendar is deleted.
If you add events to a calendar until the More link appears, and then delete the calendar, the More link remains displayed until you refresh the browser.

6691933

In Agenda view, if you add an event and change the calendar you are viewing, the new event continues to show up in the second calendar until you refresh the browser.
In Agenda view, the same event is shown twice, once in the original calendar and once in the second calendar.

6691922

Changing the days of the work week in your calendar has no effect when you create recurring events.
For example, if you include Saturday as a work day and create a recurring event that occurs daily, the event does not show up on Saturdays.

6645274

A recurring event specified to end "never" actually ends after 60 recurrences.
If you specify that a recurring event end "never," Convergence uses the default value for the number of recurring events, which is 60. You can only find out about this limit by scrolling through your calendar, as Convergence does not indicate the limit.

6641358

When you add a new event in month view, using natural language to specify its duration does not yield the correct event duration.
For example, if you add a new event in the Calendar, specify event details such as "Lunch at 1:15 tomorrow for 45 minutes," the event is created as one hour long (1:15 - 2:15) instead of 45 minutes.
Note that if you enter event details using a different format, such as "Lunch tomorrow 1:15 P.M. - 2:00 P.M.," the correct duration is created.
Workaround: Change the length of the event in day or week view, or edit the event. 

6692011 

Calendar Online Help needs updates

The calendar module of the online help contains incorrect information in the following areas: Event operation (specifically creating, editing, and deleting), Cloning, Views, and calendar printing.

Known Issues: Address Book

6704130

In Address Book, the Manage Group option does not have a rename option.
Workaround: Right-click on the list of contact groups in the left panel of the UI. This displays the context menu, which includes a rename option.

6676645

The print option does not take all the contents in a contact.
When you print an address book contact, some fields, such as the country, nickname, and notes, are not printed.

6654530

In the address book, no contact is displayed when the wildcard search value is set to greater than 0.
By default, the value of the ab.pstore.wildcardsearch property is set to 0. This enables the wildcard search function to begin returning results as soon as the end user enters the first character.

The feature does not operate as expected if you set ab.pstore.wildcardsearch to greater than 0. For example, if you set the property to 2, the user must enter two characters before the wildcard search returns results. That is, a value of 2 functions as follows: 2 - entry/displayname=aa*
Workaround: Reset the value of ab.pstore.wildcardsearch to 0.

6649025

The Address Book Properties window displays incorrect information.

6646169

In the Address Book, the Sr/Jr option is not displayed in view mode.
When you create or edit a contact, you can select the Sr or Jr option to add to the contact's name, but the Sr or Jr does not appear when you view the contact.

6638802

When you create or edit a contact in the Address Book, the contact fields such as email address and phone number are not validated.
You can enter any text in these fields, such as alpha characters in the phone number field.

6637775

Advanced Search in the Address Book is not working.
When you select the Advanced Search option in the Address Book, enter search criteria, and press Search, no results are returned.

6609983

Incorrectly formatted address/bad address still shows "map" in address book.
If you incorrectly specify an address book address entry (home or business), the resultant "map" entry points to an invalid place. The fields are not marked and bogus entries still get mapped.

6673188

User is not able to copy contacts from one address book to another group using drag and drop.

6688097

Cannot make default address book as corporate address book.

6690711

In the corporate address book, details of a contact are displayed in the right pane, though no contact is selected in the search pane.

6656871

The Up/Down arrow keys do not work in Address Book.
This problem pertains to Safari and Internet Explorer 6 and 7.

6692518

Pressing the Enter Key opens the Compose Mail screen.
When selecting an Address Book contact and pressing the Enter key, the Compose Mail screen is opened. Because an Edit screen is associated with the contact, the Edit screen should be opened when pressing the Enter key.

6699217, 6654031

Accented characters are not imported or exported properly, nor are they sorted properly in the address book.

6702142

Though the corporate address book search does not display any contact, the following message is displayed: "Only 100 entries is displayed."*

6697558

After importing an LDIF file with lists into Convergence, the list is displayed only after re-logging in.

6702725

In Internet Explorer 7, if you click the email ID of a contact in the Corporate Directory, an error message is displayed.
You can click OK to navigate to the Mail module.

6697581

After importing a Microsoft Outlook CSV file into Convergence, the birthday and anniversary are lost.

6699694
After importing a CSV file that is exported from Convergence into Microsoft Outlook, the following information is lost: Middle Name, Title, Suffix, other address, birthday, and anniversary.

6693923

Address Book Online Help needs updates

The online help for the Address Book component needs updates.  Specifically, the online help contains incorrect or missing descriptions in the following areas: Contacts, Groups, Corporate Directory, and Print options.

Known Issues: Instant Messaging

6704008

The Avatar does not function when the Instant Messaging Server requires SSL (when you require secure communication between Convergence and the Instant Messaging back end).
When the iim_server.requiressl parameter is set to true, the server throws a ServletException. If SSL is not set, the Avatar works properly.

6698876

Presence information is not shown in an email header (the sender, to:, or cc: list) because the IM Add Buddy icon only accepts the uid@domain in the user name field when you add an IM buddy.
When you add a buddy in IM, you must use the uid&domain format for the user name. You cannot use the user's email address. However, once the buddy is entered as uid@domain, that user's email address, as shown in the email header, is not recognized, and therefore the presence information does not appear in the email header.

6696027

In Instant Messaging, adding from the Address Book always adds the buddy to Friends group.

Workaround: Manage the group then add the contact.

6689431

Buddies in the Instant Messaging roster can be duplicated in the same group.
You cannot delete the duplicate entry; if you delete one entry, all the entries for that buddy are deleted.

6688269

Unable to chat with buddy using Instant Messaging if pop-up blockers are enabled.
If you select a buddy on buddy list, then select the pop-up menu item, "Send message to," does not generate any activity.

Workaround: Disable pop-up blockers and restart your browser.

6684054

Instant Messaging chat window: Click a URL link in chat, opens up new tab in chat window not main browser window.

6668868

Users in a buddy list who are in Do Not Disturb or Away status are not sorted.
If you sort users (for example, in alphabetical order), the users in the following modes are not sorted: Do not disturb; Away; BRB; On the phone; Out to lunch; Gone home.

6665909

Offline messages do not show up or are not emailed.
If a user opens a chat session with another user and one user refreshes the browser, messages are not received if messages were sent before the user's browser has been refreshed.

6665897

When you create a new chat session and refresh or reload the browser, the old chat session remains.
The old chat session should be closed after a browser reload or refresh.

6664158

You cannot add the first contact to any group other than Friends.
When a user adds the first contact to the buddy list, that first contact must be in the Friends group.

6662902

An IM user cannot receive chat messages if the user started the session with "block pop-up windows" configured.

6632069

The IM client disconnects automatically in some cases.
After a period of time, the IM client goes offline automatically, although the keep-alive packets are being sent from the client. This issue occurs intermittently.

Known Issues: Options

6697285

No warning message is given when Convergence strips the content between < and > symbols.
If there is meaningful content between the < and > symbols, the user would lose that data without being warned by a dialog.

6694006

When you create a mail sieve filter, if you want to include special characters in the mail filter name, you must use Character Predeclared Entities.
For example, a & or < characters are special characters in XML, and if you enter them in the mail filter name without using a Character Predeclared Entity, an "invalid formatting" error will be returned.

6676645

The Print option does not take all the contents in a contact.
If you create a contact with all the details then choose Print > Print Group, not all details are displayed.

6654595

The Mail Forwarding options page displays a warning message that the page contains unsaved changes when no changes were made.

6648561

There is no option that allows you to save a custom (or personalized) message.

Known Issues: Customization

6745772

When adding a new right-to-left language such as Arabic or Hebrew to Convergence, the UI text is not right-to-left.
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, then log in as a user created in LDAP with a language preference set to the custom language (for example, Arabic). The UI displays text and aligns widgets left-to-right instead of right-to-left.

6745757

When adding a new language to Convergence, Convergence hangs if no resources.js file is directly under the allDomain directory.
This issue occurs if you enable customization and perform the steps to add a custom language to Convergence, creating a directory structure as shown in this example:

/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js

In this situation, Convergence does not load the files; it does not bring up the UI.

Workaround: Add an empty resources.js file directly under the /iwc_static/c11n/allDomain/nls/ directory. Note that you still must create the resources.js file under the /iwc_static/c11n/allDomain/nls/<new language>/ directory. For example:

/iwc_static/c11n/allDomain/nls/
/iwc_static/c11n/allDomain/nls/resources.js
/iwc_static/c11n/allDomain/nls/<_new language_>/
/iwc_static/c11n/allDomain/nls/<_new language_>/resources.js

Known Issues: Localization

Known Issues: Documentation and Online Help

6714325

The Convergence online help has unsupported features details in the Calendar Preferences section.

Redistributable Files for Convergence

In the future, this section should list any redistributable files for Convergence.