Consolidating Oracle Siebel CRM 8 on a Single Sun SPARC Enterprise Server

Consolidating Oracle Siebel CRM 8 on a Single Sun SPARC Enterprise Server

by Pedro Lay
December 2008

As companies deliver a comprehensive and rich customer experience through Oracle Siebel Customer Relationship Management (CRM) 8 software, user demands often scale rapidly, forcing datacenters to expand system resources quickly to meet increasing load. This BluePrint demonstrates how the Web, Gateway/Application and Database tiers of Oracle Siebel CRM 8 can be consolidated on Sun SPARC Enterprise Servers with integrated, no-cost virtualization options that maximize system utilization and minimize power consumption and data center floorspace. It covers sizing and performance information for a small, medium and large implementations; virtualization best practices using both Solaris Containers and LDoms; and details on how the application and database can be hardened to be highly available by deploying it under Solaris Cluster Software.

Contents

  • Consolidating Oracle® Siebel CRM 8 on a Single Sun SPARC Enterprise® Server
  • A Solution for Consolidating Siebel CRM 8 Tiers
  • Oracle Siebel CRM 8 Application Architecture
  • Workload Description and Test Environment
    • Business Transaction Types
    • Test Environment and Components
  • Performance and Scalability Results with Solaris Containers
    • CPU Utilization
    • Memory Utilization
    • Business Transaction Throughput
    • Average Transaction Response Time
    • Transaction Throughput and Response Time
    • Power Consumption
  • Performance and Scalability Results with Sun Logical Domains (LDoms)
    • CPU Utilization Using LDoms
    • Memory Utilization Using LDoms
    • Throughput Using LDoms
    • Response Times Using LDoms
  • Best Practices and Sizing Recommendations
    • Server/Operating System Optimizations
    • I/O Best Practices
    • Web Tier Best Practices
    • Best Practices for the Siebel Application Tier
    • Oracle Database Initialization Parameters
    • Sizing Recommendations
  • High Availability via Solaris Cluster Software
  • Summary
  • Appendix A - Configuration of Containers
  • Appendix B - Configuration of Logical Domains (Ldoms)
  • About the Author
  • Acknowledgements
  • References
  • Ordering Sun Documents
  • Accessing Sun Documentation Online
About the Authors

Pedro Lay is an Enterprise Solutions Architect in Sun's Systems Technical Marketing Group. He has over 20 years of industry experience that spans application development, database and system administration, and performance and tuning efforts. Since joining Sun in 1990, Pedro has worked in various organizations including Information Technology, the Customer Benchmark Center, the Business Intelligence and Data Warehouse Competency Center, and the Performance Applications Engineering group.

Acknowledgements

The author would like to recognize the following individuals for their contributions to this article:
• Gia-Khanh Nguyen, Solaris Cluster Engineering
• Michael D. Hernandez, Data Center Client Solutions
• Giri Mandalika, ISV engineering
• Uday Shetty, ISV engineering

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