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Q&A--Can I Get Support After Installing the Solaris 8 OS on a New Sun System?
Question:
Sun no longer ship systems with the Solaris 8 Operating System. What is the policy regarding customers who lease a new system (for example, a Sun Fire V490 server with 1.35GHz UltraSPARC-IV CPUs) and install the Solaris 8 OS on it? Can customers get a support contract on that? Or does Sun offer renewals only for existing Solaris 8 licenses?
Answer:
Most likely, the customer simply buys a new Solaris 8 license and then puts the system on contract (if the customer wants to do that; it is not required).
The only thing that recently changed, is that a customer can't put the Solaris 8 OS on a new system for free anymore. Now, they need to pay for a license, unless the system is already on contract and they are upgrading (for example, from a release earlier than the Solaris 8 OS). If they are downgrading, they need to buy a new license. See Solaris 8 Transition Information for more information.
In addition to perpetual licenses, one-year Solaris 8 retirement subscriptions are also available, as explained in the Solaris 8 Transition FAQs.
Customers can still purchase support contracts for new systems they purchase, if they get the perpetual Solaris 8 license. If they get the Solaris 8 retirement subscription, then support is included with the RTU/license.
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