Recommended Data Collection for Crashes and Hangs in Web Server
Provide complete Web Server version
- WS6.0
<webserver_install-directory>/<instance directory>/start -version
# ./start -version
Sun Netscape Alliance
iPlanet-WebServer-Enterprise/6.0SP11 B12/15/2006 03:03
- WS6.1
<webserver_install-directory>/<instance directory>/start -version
# ./start -version
Sun Microsystems, Inc.
Sun ONE Web Server 6.1SP9 B01/11/2008 14:24
- WS7.0
<webserver_install-directory>/<instance directory>/bin/startserv --version
# ./startserv --version
Sun Microsystems, Inc.
Sun Java System Web Server 7.0U3 B06/16/2008 12:00
 | Note: on the Windows platform check the error logs after Web Server startup to find the specific version (also applicable on UNIX platforms). |
- Follow the advice in the Sun Gathering Debug Data for Sun Java System Web Server Documentation
- WS 6.0, 6.1 and 7.0
- Web Server basic information
- To Gather General Debug Data for Any Web Server Problem - http://docs.sun.com/app/docs/doc/820-2483/geaaj?a=view
- Web Server fails to install
- To Gather Debug Data on Web Server Installation Problems - http://docs.sun.com/app/docs/doc/820-2483/geaav?a=view
- Web Server fails to startup
- To Gather Debug Data on Web Server Startup Problem - http://docs.sun.com/app/docs/doc/820-2483/geabd?a=view
- Web Server hangs or unresponsive
- To Gather Debug Data on a Hung or Unresponsive Web Server Process - http://docs.sun.com/app/docs/doc/820-2483/gebbt?a=view
- Web Server crashes
- To Gather Debug Data on Web Server Crashed Process - http://docs.sun.com/app/docs/doc/820-2483/geaai?a=view
- Web Server basic information
- WS 6.0, 6.1 and 7.0
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